Senior Executive, Tenancy Management

Cyberview Sdn Bhd; Cyberjaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Cyberjaya is seeking a Tenancy Coordinator to manage the tenant lifecycle and occupancy strategies for multi-tenanted buildings. The ideal candidate will have a diploma in Tenancy Management and at least 3 years of relevant experience. Enjoy flexible working arrangements and a vibrant office culture with various perks including a leisure area, workshops, and sports activities.

Benefits

Flexible & Hybrid working arrangement

Leisure area with gym, board games, books

Casual dress code

Coffee, tea, and snacks at the pantry

Inter-company sports team

Workshops and bonding events

Qualifications

• Minimum 3 years' experience in property management or tenancy coordination.
• Strong understanding of property management best practices.

Responsibilities

• Coordinate and implement tenancy strategies for multi-tenanted buildings.
• Oversee the tenant lifecycle from qualification to account closure.
• Maintain CRM databases to track tenancy agreements and renewals.

Skills

Problem Solving

Customer Service Orientation

Knowledge of Tenancy Laws

Education

Diploma in Tenancy Management or related fields

Job description

In This Role You Will

• Coordinate and implement comprehensive tenancy strategies for multi-tenanted buildings to achieve targeted occupancy rates.
• Oversee the complete tenant lifecycle from qualification and onboarding to account closure.
• Maintain accurate filing systems and CRM databases to track tenancy agreements, renewals, and account status.
• Serve as primary liaison between tenants and internal divisions (legal advisors, account officers).
• Collaborate closely with FM teams and contractors on renovation projects to minimize tenant disruption.
• Provide prompt, professional responses to tenant inquiries and complaints.
• Conduct annual tenant satisfaction surveys to monitor and report on key performance indicators related to occupancy rates and overall tenant experience.

You're A Great Fit If You Have

• At least Diploma in Tenancy Management or related fields.
• Minimum 3 years' experience in property management, tenancy coordination, or related field.
• Knowledge of tenancy laws and property management best practices.
• Customer service oriented with problem-solving capabilities.

Cool Perks

• Flexible & Hybrid working arrangement.
• Relax and unwind in the leisure area with gym, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, sports activities, and other events for sharing and bonding.