Senior Executive - Sales Operation

EON Berhad (Edaran Otomobil Nasional); Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the automotive sector seeks a Sales Operations Manager. This role involves planning vehicle orders, coordinating sales activities across branches, and ensuring alignment with overall business objectives. Ideal candidates will have a Bachelor's degree in a relevant field, proven experience in sales operations, and strong leadership qualities.

Benefits

Annual Leave

EPF

SOCSO

Qualifications

• Minimum 3-5 years experience in sales operations or support.
• Strong understanding of sales processes and CRM systems.
• Excellent communication and leadership skills.

Responsibilities

• Plan vehicle orders and manage logistics for branches.
• Compile monthly reports on sales achievements and activities.
• Ensure sales operations align with company goals.

Skills

Sales processes

Pipeline management

Sales forecasting

CRM systems

Sales analytics

Communication skills

Leadership

Education

Bachelor's degree in Business Administration, Marketing, Sales or related field

Master's degree or relevant certifications

Job description

Job Responsibility

• Plan vehicles order, arrange for stock allocation and update principal.
• Arrange vehicle logistic arrangement for all branches.
• Monitor ageing stock level and push for delivery.
• Ensure achievement of wholesales incentives from principal.
• Compile and update finance department on branchesâ outstanding claims against principal.
• Update and advise finance department on vehicle payment due to principal.
• Prepare monthly reporting consists of branch target achievements, commissions, incentives and sales/marketing activities organized throughout the month.
• Responsible for the preparation of sales AMP for all branches and review with Head/Chief Operating Officer within the agreed timeline.
• Coordinate with CRM department to ensure customer complaints are attended to for the conformance with company public relations policies and procedures.
• Responsible in ensuring the branches sales operational and business directions are aligned to the overall operation goal and meet the company objective.
• Undertake other special assignments, ad-hoc functions and related duties as and when required by the superior.
  
  

Job Requirements

• Bachelorâs degree in Business Administration, Marketing, Sales, or a related field. A Masterâs degree or relevant certifications in sales operations or management would be a plus.
• Minimum of 3-5 years of experience in sales operations, sales support, or a related field. Prior experience in a senior or leadership role is highly desirable.
• Strong understanding of sales processes, pipeline management, and sales forecasting. Experience with CRM systems and sales analytics tools is essential.
• Excellent verbal and written communication skills to liaise effectively with sales teams, management, and other departments. Ability to present data and insights to senior leadership.
• Strong leadership qualities with the ability to mentor and guide junior team members while collaborating effectively within the sales team.
• High attention to detail with the ability to ensure accuracy in sales reports, forecasts, and other sales-related activities.
  
  

Job Benefits

• Annual Leave
• EPF
• SOCSO