Enable job alerts via email!

Senior Executive, Sales (Business Development)

Ninja Van

Subang Jaya

On-site

MYR 150,000 - 200,000

Full time

30+ days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a dynamic logistics company that is revolutionizing delivery services across Southeast Asia! This role offers the exciting opportunity to develop and win new customer opportunities while managing a diverse portfolio. You'll build strong client relationships, ensuring maximum account performance and minimizing attrition. With a focus on problem-solving and customer satisfaction, you'll collaborate with internal teams to deliver exceptional service. If you're ready to make an impact in a fast-paced environment and thrive on challenges, this is the perfect opportunity for you!

Qualifications

Bachelor's degree in any relevant discipline is required.
Minimum 3 years of experience in sales, preferably in logistics or e-commerce.

Responsibilities

Develop and win new customer opportunities aggressively.
Manage customer portfolios and build strong client relationships.
Analyze customer data to measure success and identify trends.

Skills

Sales Skills

Problem-Solving Skills

Interpersonal Skills

Customer Orientation

Education

Bachelor’s Degree in Relevant Discipline

Tools

CRM System

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Responsibilities

To develop and aggressively win new customer opportunities.
To manage a portfolio of customers and potential customers via personal sales visits and using face to face contact to provide a personalized service.
To build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
To prepare weekly updates on pipelines and target achievements, review of opportunities and business plans.
To provide regular updates and resolution on business challenges, customer satisfaction and account receivables.
To work closely with internal stakeholders to ensure cross-functional collaboration while ensuring that high quality of service is delivered.
To act as the customers’ main point of contact, by liaising closely with relevant departments within Ninja Van to ensure that their queries, problems or issues are dealt appropriately.
To ensure co-operation with other members of the sales team and throughout the sales force.
To implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base.
To conduct presentations of products and present customized offers to customers.
To analyze and monitor customer data to measure success and identify fluctuations/trends to decide on the relevant actions to be taken.
To maintain customer business information and update business activities in CRM system.
To do other tasks given by a superior from time-to-time.

Requirements