Senior Executive, Sales

Malaysia Aviation Group; Sepang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading aviation company in Malaysia is seeking a Senior Executive, Sales to manage travel agent accounts and execute effective sales strategies. The ideal candidate will have significant experience in sales, strong communication skills, and the ability to analyze market trends to drive revenue growth. This role offers an opportunity to contribute to team performance by building strong relationships with trade partners and optimization of sales performance.

Qualifications

• Minimum 5 years' experience in sales and commercial activities with diploma; or 3 years' with bachelor's degree.
• Strong understanding of aviation market and trends is an advantage.
• Proven track record of achieving sales targets.

Responsibilities

• Manage travel agent accounts and execute sales strategies.
• Build and maintain relationships with travel agencies and partners.
• Analyze regional sales performance and market intelligence.

Skills

Excellent communication skills

Strong analytical skills

Customer service focus

Data analytical skills

Education

Diploma in Business, Economics, Accounting, or Marketing

Bachelor's degree in Business, Economics, Accounting, or Marketing

Job description

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Position Summary

The Senior Executive, Sales is responsible for managing travel agent accounts by executing effective sales and marketing strategies, delivering customer-centric service, and ensuring operational excellence. This role plays a key part in driving revenue growth by building strong relationships with travel trade partners, identifying new business opportunities, and collaborating with internal and external stakeholders to optimize sales performance in line with company goals.

Key Accountability

Build and maintain strong relationships with travel agencies, trade partners, and tourism boards to promote sales and ensure consistent business support, in line with company policies and procedures.

Identify growth opportunities and implement sales strategies and policies to meet revenue goals, while managing within allocated overhead budgets and monitoring sales KPIs and performance metrics.

Collaborate with internal stakeholders to support initiatives that optimize revenue from travel agency channels, direct digital channels and enhance profitability.

Gather market intelligence and feedback from travel trade partners to analyze regional sales performance, monitor competitor activities, and provide actionable recommendations to management for continuous improvement.

Provide administrative and ad hoc support to the assistant manager and regional head and assist with any other duties as deemed appropriate.

Share knowledge and best practices with junior colleagues to support their development and contribute to team performance.

Qualification & Working Experience

Diploma in Business, Economics, Accounting, or Marketing with minimum 5 years’ experience in sales and commercial activities; OR

Bachelor’s degree in Business, Economics, Accounting, or Marketing with minimum 3 years’ experience in sales and commercial activities.

Strong understanding of the aviation market, including business culture, regulatory environment, and market trends, is an added advantage.

Proven track record of achieving sales targets and effectively managing a sales pipeline.

Personality Traits

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.

Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.

Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.

Strong data analytical skills

Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines

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