Senior Executive - Product Compliance

MR DIY International; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR DIY International in Malaysia is seeking a Senior Cross-Functional Compliance Coordinator to lead product compliance across CN, Purchasing and Local teams. Translate regulatory requirements into actionable tasks and supervise two compliance executives.

This role requires HS code knowledge, strong stakeholder management, and multi-region collaboration (China/SEA). Fluent English, Mandarin, and Bahasa Malaysia are required for effective communication.

Qualifications

• Bachelor’s or Master’s degree in Supply Chain, Business Management, or related field.
• Minimum 3 years of experience in compliance, supply chain coordination, import/export, or related field.
• Strong understanding of HS codes and customs/import/export processes.
• Experience in cross-functional and cross-regional environments (China / SEA preferred).
• Leadership experience supervising junior team members.
• Proficiency in English, Mandarin, and Bahasa Malaysia (spoken and written).

Responsibilities

• Act as the primary coordination point between China team, Purchasing, and Local Country teams on product compliance matters.
• Ensure accurate communication of compliance requirements, product specifications, and regulatory expectations across stakeholders.
• Translate compliance requirements into actionable tasks for internal teams.
• Ensure timely follow-up and closure of compliance-related requirements across all parties.
• Regulatory Understanding & Compliance Readiness.
• Ensure correct understanding of HS codes and import/export regulatory requirements prior to shipment execution.
• Support alignment of international testing standards and regulatory requirements across product categories (e.g., Household, Medical, Appliances, Floor Care, Toys, Packaging, etc.).
• Monitor regulatory changes and communicate key updates to relevant internal stakeholders.
• Documentation & Compliance Data Management.
• Maintain tracking of all compliance-related documentation including certificates, licenses, permits, and approvals received from local teams.
• Ensure completeness, accuracy, and timely updating of compliance records for audit and internal reference purposes.
• Consolidate and report compliance status and key metrics to management.
• Internal Coordination & Issue Resolution.
• Work closely with Local and Purchasing teams to resolve compliance related issues during importation or product onboarding.
• Support resolution of gaps in documentation, data inconsistencies, or compliance clarifications between regions.
• Participate in project and operational meetings to provide updates and ensure alignment across stakeholders.
• SOP & Process Support.
• Support the development and maintenance of Standard Operating Procedures (SOPs) related to product compliance coordination and execution flow.
• Identify process gaps between CN, Purchasing, and Local teams and recommend improvements.
• Leadership & Team Supervision.
• Supervise, guide, and support 2 Product Compliance Executives, ensuring all tasks are executed accurately, completely, and on time.
• Provide task allocation, monitoring, and quality checking of deliverables.
• Act as backup support for team operations, ensuring continuity of compliance workflow during absence or peak workload.
• Ensure proper escalation and follow-up of pending compliance matters.

Skills

Cross-Functional Compliance Coord

Regulatory Understanding

Documentation & Compliance Data Mgmt

Leadership & Team Supervision

SOP & Process Support

Stakeholder Management

Multi-region Collaboration

Language Proficiency

Education

Bachelor’s or Master’s degree in Supply Chain or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Cross-Functional Compliance Coordination (CN / Purchasing / Local

Responsibility
Job Responsibilities

• Cross-Functional Compliance Coordination (CN / Purchasing / Local

Teams)

• Act as the primary coordination point between China (CN) team, Purchasing team, and Local Country teams on product compliance matters.
• Ensure accurate communication and alignment of compliance requirements, product specifications, and regulatory expectations across stakeholders.
• Translate and clarify compliance requirements into actionable tasks for relevant internal teams.
• Ensure timely follow-up and closure of compliance-related requirements across all parties.
• Regulatory Understanding & Compliance Readiness
• Ensure correct understanding of HS codes and import/export regulatory requirements prior to shipment execution.
• Support alignment of international testing standards and regulatory requirements across product categories (e.g., Household, Medical, Appliances, Floor Care, Toys, Packaging, etc.).
• Monitor regulatory changes and communicate key updates to relevant internal stakeholders.
• Documentation & Compliance Data Management
• Maintain tracking of all compliance-related documentation including certificates, licenses, permits, and approvals received from local teams.
• Ensure completeness, accuracy, and timely updating of compliance records for audit and internal reference purposes.
• Consolidate and report compliance status and key metrics to management.
• Internal Coordination & Issue Resolution
• Work closely with Local and Purchasing teams to resolve compliance related issues during importation or product onboarding.
• Support resolution of gaps in documentation, data inconsistencies, or compliance clarifications between regions.
• Participate in project and operational meetings to provide updates and ensure alignment across stakeholders.
• SOP & Process Support
• Support the development and maintenance of Standard Operating Procedures (SOPs) related to product compliance coordination and execution flow.
• Identify process gaps between CN, Purchasing, and Local teams and recommend improvements.
• Leadership & Team Supervision
• Supervise, guide, and support 2 Product Compliance Executives, ensuring all tasks are executed accurately, completely, and on time.
• Provide task allocation, monitoring, and quality checking of deliverables.
• Act as backup support for team operations, ensuring continuity of compliance workflow during absence or peak workload.
• Ensure proper escalation and follow-up of pending compliance matters.

Job Requirements

Bachelor’s or Master’s degree in Supply Chain, Business Management, or related field.

Minimum 3 years of experience in compliance, supply chain coordination, import/export, or related field.

Strong understanding of HS codes and customs/import/export processes.

Experience working in cross-functional and cross-regional environments (China / SEA preferred).

Strong coordination, communication, and stakeholder management skills.

Leadership experience in supervising junior team members is required.

Proficiency in English, Mandarin, and Bahasa Malaysia (spoken and written)

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.

From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Our Culture Is Built On GIVE

Growth: Rapid development opportunities at every stage of your journey.

International Exposure: Cross-border collaborations and secondments.

Value Creation: Real ownership, real impact.

Empowerment: A culture that trusts you to lead and innovate.

If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.