Senior Executive, Operations (Health)

Tokio Marine Insurans (Malaysia) Berhad; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur is seeking an Operations Executive responsible for processing and verifying policy data, ensuring compliance with guidelines, and maintaining documentation. This role requires a Bachelor’s Degree in a relevant field and at least 3 years of experience in health processing, alongside strong computer skills and effective communication abilities. Candidates will also participate in tasks such as user acceptance testing for new systems.

Qualifications

• Bachelor’s Degree in a relevant field, preferably with insurance-related qualifications.
• Minimum 3 years of experience in Health processing.
• Strong computer skills, including Word and Excel.

Responsibilities

• Process and check policy/endorsement data for accuracy.
• Ensure submission compliance with guidelines.
• Maintain document management system for submissions.

Skills

Computer skills (Word and Excel)

Effective written communication

Education

Bachelor’s Degree in Insurance, Business Administration or Actuarial Science

Job description

Process and check policy/endorsement to ensure accuracy of the data captured.

Ensure incoming submission and outgoing output complies with acceptance limits, guidelines and procedures.

Attend to incoming mails/submissions/correspondence • Attend to Straight Thru Process (STP) pending and failed cases.

Maintain and organize submissions into the document management system.

Liaise with IT / UW to resolve any discrepancies related to system glitches.

Provide operational requirement and perform User Acceptance Test (UAT) for new products / system enhancement / bugs.

Perform any other duties as may be assigned by the supervisors.

Requirements

Bachelor’s Degree in Insurance, Business Administration or Actuarial Science. Preferably with insurance related qualification such as AMII, ACII, AII and DMII.

Minimum 3 year experience in Health processing.

Computer skills i.e. Word and Excel.

Effective written and communication skills.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• How much notice are you required to give your current employer?