Senior Executive, Operations

CapitaLand; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global real asset manager in Kuala Lumpur is looking for a professional to coordinate tenancy design and fit-out processes. The role involves ensuring compliance with design guidelines, conducting site inspections, and managing relationships with tenants and contractors. Ideal candidates will have experience in retail tenancy design, strong communication skills, and an aptitude for project management. The company offers comprehensive medical coverage, training opportunities, and wellness programs.

Benefits

Flexible benefits with comprehensive medical coverage

Training and development opportunities

Subsidised rates at Ascott serviced residences

Staff volunteerism advocacy

Wellness programmes

Qualifications

• Experience in design management and retail fit out coordination.
• Strong communication skills for liaising with tenants and contractors.
• Ability to conduct site inspections and ensure compliance.

Responsibilities

• Coordinate design and implementation for tenancy fit outs.
• Ensure compliance with mall by-laws and standard guidelines.
• Manage tenant handover processes and site inspections.

Job description

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited ( CLI ) is a leading global real asset manager with a strong Asia foothold. As at 31 March 2025, CLI had S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.

Job Description

• Work with the Tenancy Design Management and Leasing team to provide a standard guide in order to integrate the tenants into the project.
• Issue and explain the Tenancy Design guidelines and fitting-out manual with tenants, tenants’ designer and contractors to ensure that they understand the CMO requirements prior to submission of drawings.
• Coordinate the design, planning, implementation and completion of the tenancy fit out work to deliver retail tenancies in a timely manner.
• Work closely with the CMO, Building Management and Tenancy Design Management teams in reviewing of tenants’ design and documentation and provide design improvement feedback to tenants.
• Ensure that tenancy designs comply with the standard guidelines, mall by-laws and proper documents as required with the positioning of the mall.
• Coordinate all design requirements and drawings with tenants, and Building Management team. Finally, liaise with the tenants’ on the approved design for their execution.
• Manage the handover process of the tenancy unit to the tenants.
• Undertake site inspections during the fit-out period and liaise closely with tenant’s fit-out contractors to ensure compliance with the approved designs, authority requirements as well as mall’s by-laws.
• Complete final inspections of tenant units and follow up on deficiencies.
• Provide support in the planning of overall mall improvement initiatives related to aesthetic design which includes execution of work.
• Support in handling the operations related matters such as coordinating tenants’ complaint with Building Management, layout configuration, procurement, etc
• Provide support in other operational initiatives such as AEI and tenancy works, coordination of maintenance or rectification works that involve tenants’ lot, reviewing and approving tenants’ work permit requests if so required.
  
  

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes
  
  

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.