Senior Executive of Learning & Development Department

Malaysian Communications and Multimedia Commission; Cyberjaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading organization seeks a Learning and Development Manager to oversee strategic planning and development of training programs in Cyberjaya. The role requires expertise in instructional design, project management, and stakeholder engagement, essential for elevating organizational competency through effective learning solutions.

Qualifications

• Minimum 5 years of experience in learning and development.
• Professional certifications in project management preferred.
• Experience with instructional design and L&D programme evaluation.

Responsibilities

• Oversee execution of learning and development initiatives.
• Conduct employee competency assessments and identify training needs.
• Lead the Learning and Development projects aligned with objectives.

Skills

Analytical thinking

Communication

Stakeholder management

Project management

Education

Bachelor's degree in Education, Human Resources, Business Administration or related field

Tools

e-learning platforms

Job description

Job Purpose / Summary

• Execute and coordinate the strategic planning, development, and enhancement of cost-effective and relevant learning and development (L&D) programmes and initiatives to address individual functional and behavioral competency needs across the organisation. Oversee the effective utilization of the allocated training budget to ensure the successful implementation of learning and development initiatives withing the MCMC Academy.

Job Responsibilities

• Execute compilation of budget requirements for comprehensive learning and development activities, and coordinate with the finance division to monitor budget utilisation as required.
• Lead Learning and Development Department (LDD) projects by overseeing project planning, execution, and successful delivery in alignment with organisational objectives
• Conduct employee competency assessments and training needs identification exercises to determine skill gaps organisation-wide (e.g., Training Needs Analysis, Competency Assessment).
• Develop and enhance customised in-house training programmes with subject matter experts (SMEs) and training providers, guided by instructional design methodology to ensure content meets learning objectives.
• Coordinate with relevant stakeholders to gather information and updates for inclusion in communication and engagement sessions.
• Prepare documentation for budget utilisation to implement L&D programmes, initiatives, and renewals of online learning platforms and LMS subscriptions.
• Lead process re-engineering for policies, SOPs, and guidelines to reduce cycle time of training application processing, streamline operations, and optimise performance.
• Lead data analysis initiatives by developing and managing automated dashboards and reports to assess learning completion and programme effectiveness, enabling informed decision-making and continuous improvement.
• Ensure completion of mandatory individual learning KPIs.
• Undertake ad-hoc assignments, tasks, or projects assigned by management, ensuring timely and successful outcomes.

Qualification & Work Experience

• Minimum Bachelor's degree in Education, Human Resources, Business Administration or related field
• At least 5 years of experience in learning and development
• Any professional certifications in project management
• Strong analytical, communication, and stakeholder management skills
• Experience with instructional design, e-learning platforms and L&D programme evaluation.

Technical Competencies/ Skills

• Strategic planning and execution of learning & development programmes
• Training needs analysis and competency assessment
• Budget planning, monitoring, and utilisation for L&D initiatives
• Instructional design and development of in-house training modules
• Data analysis and reporting (including dashboard development)
• Process re-engineering and SOP/guideline development
• Vendor and contract management (training providers, e-learning platforms)
• Project management
• Familiarity with e-learning platforms and LMS administration

Behavioral Competencies/ Skills

• Strong leadership and team management
• Effective stakeholder engagement and collaboration
• Excellent communication and presentation skills
• Analytical thinking and problem-solving
• Change management and adaptability
• High level of integrity and professionalism

Candidate must be willing to work in Cyberjaya.