Senior Executive of Learning & Development Department

Malaysian Communications and Multimedia Commission; Cyberjaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading government agency in Malaysia seeks an experienced professional to lead and coordinate learning and development initiatives. The role involves strategic planning, budget management, and conducting competency assessments across the organization. Candidates should possess a Bachelor's degree and at least 5 years of relevant experience. An opportunity to significantly impact organizational growth and employee development in Cyberjaya.

Qualifications

• Minimum Bachelor's degree in Education, Human Resources, or Business Administration.
• At least 5 years of experience in learning and development.
• Any professional certifications in project management.

Responsibilities

• Execute compilation of budget requirements for L&D activities.
• Lead Learning and Development Department projects to align with objectives.
• Conduct employee competency assessments to determine skill gaps.

Skills

Strategic planning and execution of learning & development programmes

Training needs analysis and competency assessment

Budget planning, monitoring, and utilisation for L&D initiatives

Instructional design and development of in-house training modules

Data analysis and reporting (including dashboard development)

Process re-engineering and SOP/guideline development

Vendor and contract management

Project management

Familiarity with e-learning platforms and LMS administration

Education

Bachelor's degree in Education or related field

Job description

Job Purpose / Summary

Execute and coordinate the strategic planning, development, and enhancement of cost-effective and relevant learning and development (L&D) programmes and initiatives to address individual functional and behavioral competency needs across the organisation. Oversee the effective utilization of the allocated training budget to ensure the successful implementation of learning and development initiatives withing the MCMC Academy.

Job Responsibilities

• Execute compilation of budget requirements for comprehensive learning and development activities, and coordinate with the finance division to monitor budget utilisation as required.
• Lead Learning and Development Department (LDD) projects by overseeing project planning, execution, and successful delivery in alignment with organisational objectives
• Conduct employee competency assessments and training needs identification exercises to determine skill gaps organisation-wide (e.g., Training Needs Analysis, Competency Assessment).
• Develop and enhance customised in-house training programmes with subject matter experts (SMEs) and training providers, guided by instructional design methodology to ensure content meets learning objectives.
• Coordinate with relevant stakeholders to gather information and updates for inclusion in communication and engagement sessions.
• Prepare documentation for budget utilisation to implement L&D programmes, initiatives, and renewals of online learning platforms and LMS subscriptions.
• Lead process re-engineering for policies, SOPs, and guidelines to reduce cycle time of training application processing, streamline operations, and optimise performance.
• Lead data analysis initiatives by developing and managing automated dashboards and reports to assess learning completion and programme effectiveness, enabling informed decision-making and continuous improvement.
• Ensure completion of mandatory individual learning KPIs.
• Undertake ad-hoc assignments, tasks, or projects assigned by management, ensuring timely and successful outcomes.

Qualification & Work Experience

• Minimum Bachelor's degree in Education, Human Resources, Business Administration or related field
• At least 5 years of experience in learning and development
• Any professional certifications in project management
• Strong analytical, communication, and stakeholder management skills
• Experience with instructional design, e-learning platforms and L&D programme evaluation.

Technical Competencies/ Skills

• Strategic planning and execution of learning & development programmes
• Training needs analysis and competency assessment
• Budget planning, monitoring, and utilisation for L&D initiatives
• Instructional design and development of in-house training modules
• Data analysis and reporting (including dashboard development)
• Process re-engineering and SOP/guideline development
• Vendor and contract management (training providers, e-learning platforms)
• Project management
• Familiarity with e-learning platforms and LMS administration

Behavioral Competencies/ Skills

• Strong leadership and team management
• Effective stakeholder engagement and collaboration
• Excellent communication and presentation skills
• Analytical thinking and problem-solving
• Change management and adaptability
• High level of integrity and professionalism

Candidate must be willing to work in Cyberjaya.