Senior Executive, Numbering and Electronic Addressing Management

Malaysian Communication and Multimedia Commission (MCMC); Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading regulatory body in Malaysia seeks a Senior Executive to oversee the administration of numbering resources. The role involves managing applications, compliance evaluation, and stakeholder communication essential for regulatory excellence. Ideal candidates will have a relevant Bachelor's degree and several years of regulatory experience.

Benefits

Annual Leave

Medical

SOCSO

Personal Accident

Qualifications

• 4-8 years of experience in a regulatory environment preferred.
• Familiar with telecommunications or communications network-related technology.
• Proficiency in policy writing.

Responsibilities

• Manage end-to-end administration of numbering resources.
• Prepare approval papers for numbering assignments and NEAP amendments.
• Conduct audits and usage reviews of assigned numbers.

Skills

Project Management

Analytical Reporting

Public Relations

Proposal Writing

Education

Bachelor’s Degree in Engineering (Telecommunications/Communications/Electronics) or Information Technology

Job description

Senior Executive, Numbering and Electronic Addressing Management

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Manage the end-to-end administration of numbering resources, including assignment, suspension, cancellation, surrender, number portability, and policy-related matters, to ensure fair, transparent, and efficient utilisation in accordance with regulatory frameworks. The position also leads the preparation of approval papers and amendments to the Numbering and Electronic Addressing Plan (NEAP), coordinates with stakeholders and international bodies to safeguard national interests and implements quality management and business continuity measures to uphold regulatory excellence and operational resilience.

Job Responsibilities:

Manage applications for numbering resources to ensure fair, transparent, and efficient assignment in accordance with the Numbering Regulations 2016 and NEAP.

Evaluate and review all numbering applications to ensure compliance with established evaluation criteria.

Maintain the Numbering Management System (NUMSYS) to ensure the system remains updated and operational.

Plan and monitor numbering resource utilisation to ensure alignment with strategic objectives and efficient resource use.

Conduct audits and usage reviews of assigned numbers to ensure correct utilisation and enforce corrective action where necessary.

Monitor and respond to technical numbering enquiries to protect consumer rights and uphold regulatory clarity.

Prepare approval and/or information papers for numbering assignment, cancellation, and surrender, as well as policy proposals and NEAP amendments to support effective regulatory decision-making and ensure compliance with procedural requirements.

Represent the organisation in technical numbering forums (e.g., ITU-T SG2, SG20) to safeguard national interests and stay informed on global developments.

Quality and Business Continuity Management System

Implement quality management processes for the unit to ensure effective adherence to QMS standards.

Collaborate on QMS activities to support continuous process improvement and regulatory excellence.

Lead the development and maintenance of the department's Business Continuity Management (BCM) plan to ensure operational resilience and preparedness during disruptions.

Others

Participate in internal and external working groups to maintain active stakeholder engagement and alignment on numbering matters.

Identify and address development and training need to support continuous capacity building in numbering-related functions.

Qualification and Work Experience

Bachelor’s Degree or professional qualification from a leading university, preferably in Engineering (Telecommunications/Communications/Electronics) or Information Technology.

Preferably 4-8 years of work experience, preferably in a regulatory environment.

Familiar with telecommunications or communications network/numbering related/technology.

Experience in project management, analytical reporting, and public relations.

Proficiency in proposal and policy writing.

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Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How much notice are you required to give your current employer? Are you willing to relocate for this role?

The Malaysian Communications and Multimedia Commission (MCMC) is a statutory body established under the Malaysian Communications and Multimedia Commission Act 1998 (MCMCA). MCMC regulates and promotes the development of the communications and multimedia industry which includes telecommunications, broadcasting, postal services and digital signature.

The Malaysian Communications and Multimedia Commission (MCMC) is a statutory body established under the Malaysian Communications and Multimedia Commission Act 1998 (MCMCA). MCMC regulates and promotes the development of the communications and multimedia industry which includes telecommunications, broadcasting, postal services and digital signature.

Perks and benefits Annual Leave, Medical, SOCSO & Personal Accident

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