Senior Executive, Corporate Catering & Outlet Operation

AirAsia; Sepang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Manager to oversee corporate catering events. This role involves planning and executing exceptional catering services, managing daily operations, and fostering relationships with corporate clients. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering outstanding customer service. Join a forward-thinking company where your expertise will contribute to creating memorable experiences for clients. If you thrive in a fast-paced environment and are ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in hospitality management focused on corporate catering.
• Strong understanding of catering operations and food safety standards.

Responsibilities

• Plan and execute corporate catering events ensuring exceptional service.
• Manage daily operations, staffing, and compliance with health regulations.

Skills

Leadership Skills

Customer Service

Event Coordination

Menu Planning

Communication Skills

Education

Bachelor's degree in Hospitality Management

Master's degree in Hospitality Management

Tools

Microsoft Office Suite

Catering Management Software

Job description

Job Description

- Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
- Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
- Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
- Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
- Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
- Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
- Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.

Qualifications:

- Bachelor’s degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
- Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
- Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Proven track record of delivering exceptional customer service and building strong client relationships.
- Proficiency in Microsoft Office suite and catering management software.
- Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
- Certification in food safety and sanitation preferred.