Senior Executive, Business Process (ISO)

Aeon Credit Service; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Aeon Credit Service seeks a Senior Executive in Business Process to drive and maintain ISO-related activities. The role involves supporting ISO awareness, reviewing policies for compliance, and achieving departmental KPIs while managing inter-departmental discussions for improvements. This position offers a chance to contribute significantly to operational excellence in a leading consumer financing company.

Benefits

Dynamic workplace

Career progression opportunities

Qualifications

• Minimum 3 years relevant experience, preferably in a listed company.
• Experience with internal ISO audits is advantageous.

Responsibilities

• Support in planning, executing, monitoring, and maintaining ISO-related activities.
• Review policies, procedures, guidelines for ISO alignment.
• Achieve departmental KPIs related to QMS, EMS, ISMS, ABCMS.

Skills

Document control

ISO standards familiarity

Policy development

Corporate Governance understanding

Education

Bachelor’s Degree in Management, Business Administration, or related fields

Job description

Senior Executive, Business Process (ISO)

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• Support in planning, executing, monitoring, and maintaining ISO-related activities efficiently and effectively, including:

- Meeting and internal correspondence.

- Management review meetings.

- Recertification and surveillance audit activities of certification bodies.

• Promote and enhance awareness among ACSM employees regarding ISO 9001, ISO 14001, ISO 27001, and ISO 37001 requirements.
• Review policies, procedures, guidelines, and forms to ensure accuracy, consistency, and alignment with regulatory and certification requirements.
• Achieve departmental KPIs and objectives related to QMS, EMS, ISMS, and ABCMS through effective planning.
• Implement improvement activities promptly within available resources.
• Manage inter-departmental discussions to build consensus on improvement initiatives.
• Maintain updated records and ensure traceability to prevent operational breakdowns.
• Perform any ad-hoc assignments or related tasks as required.

Job Requirements:

• Bachelor’s Degree in Management, Business Administration, Environmental Management, Records Management, Corporate Governance, or related fields.
• Minimum of 3 years relevant experience, preferably in a listed company.
• Experience with internal ISO audits is advantageous.
• Strong background in developing, reviewing, and revising policies, procedures, and forms aligned with ISO standards and business process improvements.
• Good understanding of Corporate Governance and ISO requirements.
• Proficient in document control, ensuring content accuracy, and document development.

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AEON Credit Service (M) Berhad is a leading consumer financing provider with operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan, and China. Established in Malaysia since 1996, our portfolio includes credit cards, personal financing, and easy payment schemes, enriching the lives of many Malaysians.

We offer an exciting and dynamic workplace. Join us to be part of our expansion and pursue a promising career path.