Senior Executive, Business Performance Management

Different Technologies Pty Ltd.; Klang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the e-commerce sector seeks a Performance Executive to enhance operational performance and drive cross-functional initiatives. The candidate will define and control performance metrics across different functions, analyze business performance, and resolve operational challenges. This role requires a strong analytical background and excellent data visualization skills, particularly in tools like SQL and Power BI.

Qualifications

• 1-3 years experience in e-commerce, consulting or operations focused industry.
• Excellent in managing pressure and ambiguous environments.
• Experience in business analysis and performance management essential.

Responsibilities

• Define and drive performance metrics across Supply Chain and Operations.
• Monitor business performance and build tools for visibility.
• Analyze performance gaps and propose improvements.

Skills

Analytical ability

Performance metrics

Data visualization

Excel

Organizational skills

Education

University Degree in Business

Degree in Economics

Degree in Mathematics

Degree in Statistics

Supply Chain qualification

Tools

SQL

Power BI

Tableau

Job description

About You

The position will report to the Head of Performance & Planning, working closely with Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved

Your Day-to Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management)
  

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred
• At least 1-3 years of experience. Preferably in e-commerce, consulting or operation focus industry
• Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure
• Excellent ability to plan, organize and prioritize work independently
• Strong numeric and analytical ability, yet able to possess macro views
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus
• Experience in cost orientation, business analysis or business performance management
  
• Experience working in a startup environment is a plus
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus