Senior Engineer, Virtualisation Management

RHB Banking Group; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading banking group in Malaysia is seeking a candidate to provide operational support and maintenance for its Virtualization Platform, including VMWare. Responsibilities include system administration, incident resolution, and collaboration with technical teams to enhance system performance. Ideal candidates will have experience in virtualization technologies and strong problem-solving skills.

Qualifications

• Experience with VMWare and other virtualization platforms.
• Strong understanding of system administration processes.
• Ability to collaborate effectively with cross-functional teams.

Responsibilities

• Provide operational support and maintenance of the virtualization platform.
• Perform system administration tasks including configuration and monitoring.
• Lead incident resolution and root cause analysis.

Job description

• Operational Support and Maintenance: Responsible for the operational support, maintenance, and administration of Virtualization Platform – VMWare and others across RHB Group's entities (Bank, Islamic, Insurance, Investment Bank, MAS and Regional Country) to ensure system reliability, security, and performance.
• System Administration and Monitoring: Perform system administration tasks, including installation, configuration, patch management, and monitoring using system management and monitoring tools to maintain optimal system health and uptime as per SLA/OLA (99.96%) requirements.
• Incident Resolution and Problem Management: Lead incident resolution, root cause analysis, and problem management to minimize service disruptions and maintain system availability in line with SLA/OLA standards.
• Collaboration and Support: Collaborate with the Technical Lead/Superior and cross-functional teams to support the design, implementation, and optimization of VMWare Virtualization Platform infrastructure, ensuring alignment with technical standards and best practices.
  
  

Continuous Improvement and Compliance: Proactively identify opportunities for automation, cost optimization, and operational efficiency while ensuring compliance with internal audit requirements, security policies, and regulatory standards.