Senior Engineer Information Technology - SAP Basis

Infineon Technologies; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company in semiconductor solutions is seeking an experienced SAP System Administrator to provide high-level support and ensure optimal system performance. The role involves troubleshooting, project coordination, and guiding junior team members, while working in a collaborative environment that values diversity and inclusion.

Qualifications

• At least 4 years of professional experience in SAP system administration.
• Experience with at least 2 SAP go-live cycles.

Responsibilities

• Provide 2nd and 3rd-level SAP Basis support.
• Handle incident tickets and change request handling.
• Ensure high system availability and performance.

Skills

Analytical Troubleshooting

Problem-Solving

Communication

Education

Bachelor's degree in Computer Science

Tools

SAP S/4HANA

ECC 6.0

SAP CRM

SAP BW

ABAP

Oracle

Windows Server

Job description

Job Description

In your new role you will:

1. Provide 2nd and 3rd-level SAP Basis support and system maintenance (system health checks, daily monitoring of system performance & tuning, system installation, upgrade, patching, SAP Note check & implementation, client copies/system refreshes, transport management, user administration, etc).
2. Provide project support and coordinate for SAP functional area.
3. Handle incident tickets and change request handling (security & authorization, job administration, connection problems, troubleshooting functional topics, etc).
4. Perform problem management (root-cause analysis of problems, reports to superior on service-impacting issues, and actively participate in follow-up actions to restore service back to normal levels).
5. Responsible for ensuring high system availability and performance.
6. Continuously support system optimization, monitoring, and problem analysis/resolution.
7. Adhere to all policies and documented procedures when resolving issues, and highlight improvements to the procedures where possible.
8. Provide guidance to junior team members.
9. Work in shifts and provide standby support during out-of-office hours, including weekends and public holidays, according to company arrangements.

Your Profile

You are best equipped for this task if you have:

1. Bachelor's degree in Computer Science / Information Technology or an equivalent course.
2. At least 4 years of professional experience in SAP system administration within SAP S/4HANA, ECC 6.0, SAP CRM, SAP PI, SAP BW, SAP Portal, SAP Solution Manager, and ABAP.
3. Experience with at least 2 SAP go-live cycles (system migration, interface setup, system refresh).
4. Sound knowledge of operating systems and database technologies (SUN Solaris, LINUX RedHat, Oracle, Windows Server, Microsoft SQL Server).
5. Strong analytical troubleshooting and problem-solving skills, with the ability to prioritize and handle multiple tasks.
6. Ability to manage multiple high-priority items simultaneously.
7. Good communication skills and a proactive team-oriented attitude.
8. Good interpersonal skills for effective collaboration with global teams.
9. Ability to transfer knowledge and raise awareness among colleagues and clients/users.
10. Ability to create support documentation and written procedures for routine and non-routine tasks.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. We drive innovation and customer success while caring for our people and empowering them to reach ambitious goals. Join us in making life easier, safer, and greener.

Are you in?

We are on a journey to create the best Infineon for everyone. We embrace diversity and inclusion, welcoming everyone for who they are. Our work environment is characterized by trust, openness, respect, and tolerance. We are committed to providing equal opportunities for all applicants and employees. Our recruitment decisions are based on experience and skills.

Please inform your recruiter if there are specific considerations to facilitate your participation in the interview process.