Senior Engineer Information Technology - SAP Basis

Infineon Technologies AG; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading company in semiconductor solutions as an SAP Basis Administrator. You will provide critical system support and manage incidents to ensure optimal performance of SAP environments. With a focus on innovation and collaboration, we offer a diverse workplace where your contributions are valued. If you have a strong background in SAP administration and enjoy solving complex problems, we want you on our team!

Qualifications

• 4+ years of experience in SAP system administration.
• Experience with at least 2 SAP go-live cycles.
• Knowledge of database technologies and operating systems.

Responsibilities

• Provide 2nd and 3rd level SAP Basis support.
• Manage incident ticket and change request handling.
• Ensure high system availability and performance.

Skills

Troubleshooting

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Computer Science / Information Technology

Tools

SAP S/4HANA

SAP ECC 6.0

SAP Portal

Oracle

LINUX RedHat

Windows Server

Job description

Job Description

In your new role you will:

• Provide 2nd and 3rd level SAP Basis support and system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrade, patching, SAP Note check & implementation, client copies/system refreshes, transport management, user administration, etc.
• Provide project support and coordinate for the SAP functional area.
• Manage incident ticket and change request handling, including security & authorization, job administration, connection problems, troubleshooting functional topics, etc.
• Perform problem management such as root-cause analysis of problems, reports to superiors on service-impacting issues, and actively participate in follow-up actions to restore service to normal levels.
• Responsible for ensuring high system availability and performance.
• Accountable for continuous system optimization, monitoring, and problem analysis/resolution.
• Provide guidance to junior team members.
• Work in shifts and provide standby support during out-of-office hours, including weekends and public holidays, according to company arrangements.

Your Profile

You are best equipped for this task if you have:

• Bachelor's degree in Computer Science / Information Technology or equivalent.
• At least 4 years of professional experience in SAP system administration within SAP S/4HANA, ECC 6.0, SAP CRM, SAP PI, SAP BW, SAP Portal, SAP Solution Manager, and ABAP.
• Experience with at least 2 SAP go-live cycles, including system migration, interface setup, and system refresh.
• Knowledge of operating systems and database technologies such as Sun Solaris, LINUX RedHat, Oracle, Windows Server, and Microsoft SQL Server.
• Strong troubleshooting and problem-solving skills, with the ability to prioritize and handle multiple tasks.
• Ability to manage multiple high-priority items simultaneously.
• Good communication skills and proactive teamwork.
• Effective interpersonal skills for working with global teams.
• Ability to transfer knowledge and awareness to colleagues and clients/users.
• Adherence to policies and procedures when resolving issues, with a focus on continuous improvement.
• Ability to create support documentation and procedures for routine and non-routine tasks.

#WeAreIn for driving decarbonization and digitalization

As a global leader in semiconductor solutions for power systems and IoT, Infineon enables innovative solutions for green energy, clean mobility, and smart IoT. We foster innovation, customer success, and a supportive work environment that values diversity and inclusion. Join us in making life easier, safer, and greener.

Are you in?

We are committed to creating an inclusive environment where everyone is valued. We offer a respectful, open, and trusting workplace and are dedicated to equal opportunities for all applicants and employees. Please inform your recruiter if you need any accommodations during the interview process.