Senior Education Consultant, Future Students

Heriot-Watt University Malaysia; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Heriot-Watt University Malaysia is seeking an Education Consultant to join the Future Students team for Malaysia domestic student recruitment. You will be the first point of contact for prospective students and parents, providing accurate information on courses, fees, and scholarships.

The role involves engaging with schools, agents, and counsellors, managing leads in CRM, coordinating outreach events, and helping achieve enrolment targets across West and East Malaysia.

Qualifications

• Bachelor degree in Communication, Psychology, Business, Marketing or relevant professional qualifications
• 3-5 years working experience in sales or recruitment in Education industry
• Strong interpersonal and networking skills
• Excellent written and spoken English and Bahasa Malaysia; Mandarin is a plus
• Proactive with integrity and able to work with diverse stakeholders

Responsibilities

• Engage prospective students and their parents at recruitment activities
• Counsel on courses, tuition fees, scholarships, and accommodation
• Build relationships with schools, counsellors, and education agents
• Manage leads and CRM data; lead conversions from enquiry to enrolment
• Coordinate school outreach events and on-campus activities

Skills

Interpersonal skills

Written and verbal communication

Networking and relationship building

Proactive and self-motivated

Team player

Education

Bachelor degree in Communications/Marketing/Business or relevant field

Tools

CRM software

Microsoft Office

Job description

Heriot-Watt University Malaysia is seeking an Education Consultant to join the Future Students team for Malaysia domestic student recruitment. You will be the first point of contact for prospective students and parents, providing accurate information on courses, fees, and scholarships.

The role involves engaging with schools, agents, and counsellors, managing leads in CRM, coordinating outreach events, and helping achieve enrolment targets across West and East Malaysia.