Senior Data Center Operations Technician (DCT)

Agensi Pekerjaan FastJob Sdn Bhd; Kulai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Agensi Pekerjaan FastJob Sdn Bhd is seeking a Senior Data Center Operations Technician (DCT) to support installation, upgrades, and decommissioning of IT equipment in a large-scale data centre environment.

The role requires hands-on experience with data centre operations, hardware, and structured cabling, plus 2–3 years of leadership experience and relevant certifications. Shift work is required and risk management is essential for continuous operation.

Qualifications

• 5-10 years of Data Centre Operations experience.
• 2-3 years of leadership / supervisory / managerial experience.
• Strong knowledge of data centre operations, hardware and structured cabling.
• Experienced in troubleshooting servers, networks and storage equipment.
• Able to work shifts and respond to operational issues promptly.
• Experience in large-scale critical environments is an advantage.

Responsibilities

• Support installation, relocation, upgrades and decommissioning of IT equipment.
• Perform hardware break-fix, troubleshooting and component replacement.
• Manage structured cabling, patching and connectivity.
• Conduct regular equipment and data centre inspections.
• Support scheduled maintenance and change activities.
• Manage inventory, RMA, cold spares, equipment and tools.
• Coordinate and supervise vendors and site access.
• Support incident/change management and provide operational reports.

Skills

Data centre operations

Leadership

Troubleshooting

Structured cabling

Vendor coordination

Incident management

Change management

Education

CDCP

ITIL

Server+

Linux+

Network+

A+

CCNA

Job description

Senior Data Center Operations Technician (DCT)

KEY RESPONSIBILITIES

• Support installation, relocation, upgrades and decommissioning of IT equipment
• Perform hardware break-fix, troubleshooting and component replacement
• Manage structured cabling, patching and connectivity
• Conduct regular equipment and data centre inspections
• Support scheduled maintenance and change activities
• Manage inventory, RMA, cold spares, equipment and tools
• Coordinate and supervise vendors and site access
• Support incident/change management and provide operational reports

REQUIREMENTS

• 5-10 years of Data Centre Operations experience
• 2-3 years of leadership / supervisory / managerial experience
• Strong knowledge of data centre operations, hardware and structured cabling
• Experienced in troubleshooting servers, networks and storage equipment
• Able to work shifts and respond to operational issues promptly
• Experience in large-scale critical environments is an advantage
• Certifications: CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA or equivalent