Senior Customer Order Planner | On-Time Delivery Lead

BOSC; Bayan Lepas; On-site; MYR 67,000 - 112,000; Full time

Job summary

Bosch in Penang, Malaysia invites applications for Planner / Senior Planner (Customer Order Planning). This is a full-time role focused on coordinating with EDL and customers, managing orders for complex projects from start to delivery, and aligning with operations to ensure on-time fulfillment.

You will analyze sales forecasts, demand loading in SAP, and prepare production schedules following BPS principles.

Qualifications

• Bachelor's Degree in Business Administration, Supply Chain, Logistics, or related fields
• 3-5 years of experience in order management, production planning, supply chain, or related functions
• Proficient in Microsoft Excel; SAP/ERP knowledge is an advantage
• Strong communication, interpersonal, and problem-solving skills
• Detail-oriented, customer-focused, and able to work under tight deadlines
• Able to work independently and collaborate effectively with cross-functional teams
• Proactive with a strong sense of urgency and commitment to excellent customer service

Responsibilities

• Manage customer orders for complex projects from start to delivery and coordinate with internal stakeholders and operations
• Analyze sales forecast with the sales team
• Analyze customer demand and pull patterns for inventory control at plant and external warehouses
• Prepare production schedules to meet BPS principles and daily attainment targets
• Optimize manufacturing resource utilization and control inventory accuracy
• Attend Daily Leadership Routine (DLR) on order fulfillment and material issues
• Mentor junior planners and coordinate cross-functional problem-solving to maintain on-time delivery
• Escalate customer order fulfillment issues affecting a Value Stream

Skills

Communication skills

Interpersonal skills

Problem-solving

Detail-oriented

Customer-focused

Independent work

Cross-functional collaboration

Education

Bachelor's Degree in Business Administration, Supply Chain, Logistics, or related fields

Tools

SAP/ERP

Procon Planning Tool

Excel

Power BI

RPA

Job description

Bosch in Penang, Malaysia invites applications for Planner / Senior Planner (Customer Order Planning). This is a full-time role focused on coordinating with EDL and customers, managing orders for complex projects from start to delivery, and aligning with operations to ensure on-time fulfillment.

You will analyze sales forecasts, demand loading in SAP, and prepare production schedules following BPS principles.