Senior Customer Experience Lead – Health & Beauty

Watson's Personal Care Stores Sdn. Bhd.; Sepang; On-site; MYR 28,000 - 39,000; Full time

Job summary

Watsons Malaysia is seeking a Senior Customer Assistant for the Selangor retail location (Watsons Salak Tinggi). The role focuses on delivering friendly, professional customer service, maintaining store organization, and ensuring stock levels are adequate to meet customer demand.

The position involves cashier duties and promoting Watsons VIP Member Card, with emphasis on strong communication and interpersonal skills.

Qualifications

• Proficiency in Bahasa Melayu and English.
• Malaysian citizen.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Cashier duties and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Shift work

Job description

Watsons Malaysia is seeking a Senior Customer Assistant for the Selangor retail location (Watsons Salak Tinggi). The role focuses on delivering friendly, professional customer service, maintaining store organization, and ensuring stock levels are adequate to meet customer demand.

The position involves cashier duties and promoting Watsons VIP Member Card, with emphasis on strong communication and interpersonal skills.