Senior Credit Controller

BSI; Kuala Lumpur; Hybrid; MYR 30,000 - 60,000; Full time

Job summary

Join BSI as a Senior Credit Controller in Kuala Lumpur, where you'll manage customer accounts and optimize cash flow across regions. This role offers an exciting opportunity to engage in financial decision-making while working in an international, collaborative environment. As part of BSI's finance team, you'll help enhance operational efficiency and contribute to the organization’s financial performance.

Benefits

Flexible working hours

27 days annual leave

Paid sick leave

Health insurance

Life insurance

Pension plan with company contribution

Car allowance (dependent on role)

Paid maternity/paternity leave

Learning and development opportunities

Qualifications

• Previous experience in credit control, accounts receivable, or cash management roles.
• Strong understanding of credit risk frameworks and collection processes.
• Detail-oriented and able to meet deadlines in a fast-paced setting.

Responsibilities

• Monitor customer accounts and ensure timely payments.
• Negotiate payment plans and assess creditworthiness.
• Investigate and resolve invoice disputes with teams.

Skills

Credit risk management

Analytical skills

Communication

Interpersonal skills

Reconciliation

Education

Degree or Diploma in Finance, Accounting, or related field

Tools

Microsoft Excel

Accounting systems (e.g., SAP)

Job description

Great that you're thinking about a career with BSI!

Job Title: Senior Credit Controller
Location: Kuala Lumpur, Malaysia (Hybrid)

About the role:

We are hiring a Senior Credit Controller to join our dynamic Finance team in Kuala Lumpur.

As Credit Controller, you will play a key role in managing customer accounts, ensuring timely collections, and maintaining strong working capital performance across the region. You’ll work closely with colleagues in Malaysia, the Philippines, and other markets to support healthy cash flow, reduce overdue balances, and maintain high standards of credit risk management.

This is an exciting opportunity to join a collaborative, international environment where you’ll have an impact on operational efficiency and financial performance.

Key Responsibilities:

• Monitor customer accounts and ensure timely payments, following up on overdue invoices via phone, email, and written communication.

• Negotiate payment plans and assess creditworthiness of new and existing customers, setting credit limits in line with company policies.

• Investigate and resolve invoice disputes in close collaboration with finance, operations, and billing teams to minimise overdue balances.

• Perform weekly cash reconciliation for Philippines bank accounts, ensuring accurate allocation and updates to monitoring reports.

• Prepare and analyse aged debt reports, update follow-up statuses, and provide regular updates to management on outstanding debts and risks.

• Conduct weekly invoice reconciliations of trade debtor balances and customer accounts to resolve discrepancies.

• Support and maintain BSI Group’s credit control governance and credit risk management framework.

• Ensure compliance with company policies and credit control procedures.

• Track and report working capital metrics, proactively supporting cash flow performance.

• Engage with internal stakeholders and customers to achieve timely resolution of outstanding receivables.

About You:

• Degree or Diploma in Finance, Accounting, or a related field.

• Previous experience in credit control, accounts receivable, or cash management roles, ideally within a shared services or regional environment.

• Strong understanding of credit risk frameworks and collection processes.

• Excellent reconciliation and analytical skills.

• Proficient in Microsoft Excel and accounting systems (e.g., SAP).

• Strong communication and interpersonal skills for cross-functional collaboration and customer engagement.

• Detail-oriented, highly organised, and able to meet deadlines in a fast-paced setting.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company helping organisations become more sustainable and resilient — inspiring trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner to 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services — including innovative software solutions and cybersecurity expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT, and beyond. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust: the Kitemark.

Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team — apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization — all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.