Senior Coordinator, Telesales

foodpanda hk; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a leading delivery platform as a Telesales Representative where you'll leverage your sales skills to connect with potential clients over the phone. This role highlights communication and relationship-building, with comprehensive training provided. Be part of an expanding team that values resilience and a target-oriented mindset in achieving sales success.

Qualifications

• Comfortable making outbound calls using digital communication tools.
• Effective communication in English; fluency in Chinese is a plus.
• Target-oriented and a team player willing to learn.

Responsibilities

• Conduct outbound calls to potential clients to drive sales.
• Research and connect with decision-makers in businesses.
• Maintain accurate records of sales calls and client interactions.

Skills

Sales Minded

Resilience

Communication

Relationship Building

Tools

Salesforce

Google Applications

Job description

About the opportunity

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature.
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.
● Be sales-minded and resourceful to hit set KPIs.
● Meet requirements in documentation accuracy, partner approval, and systems processing.
● Keep records of calls and sales and note useful information in an organized fashion.
● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion.


ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, the incumbent must be comfortable making outbound calls via digital communication tools and be on the phone over extended periods of time.
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Chinese fluently.
● Previous telesales experience is not necessary but is an added advantage.
● Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory.
● A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.