Executive Assistant

Mastercard; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in financial technology is seeking a Senior Coordinator for Business Administration. This role will be instrumental in preparing comprehensive reports, managing claims, and ensuring efficient processing of agreements. The ideal candidate will be digitally savvy, possess strong communication skills, and thrive under tight deadlines, contributing to effective decision-making through data insights.

Qualifications

• Digitally savvy with strong communication and presentation skills.
• Good understanding of reporting platforms and database management.
• Collaborative and able to work in a team under tight deadlines.

Responsibilities

• Prepare weekly and monthly reports by extracting and analyzing data.
• Manage claims submissions and conduct audits.
• Coordinate agreement signing and process related payments.

Skills

Communication

Presentation

Teamwork

Data Analysis

Problem Solving

Job description

Job Title:

Senior Coordinator, Business Administration

Overview:

This position is responsible for:

1. Weekly and Monthly Reports
   
   • Extract data from MyMPA to draft and include details in customised reports as required by Market Dev and Accounts team regularly
   • Regular use of Analytic Portal (ER) to compile reports based on specific requirements and required formats
   • Prepare the monthly Contactless report from Analytic Portal with segmentation by merchant categories, merchants, etc.
   • Convert the ER reports to Excel and run statistical reports on debit & credit and share with the team
   • Develop and prepare the MDES transactions data for the country Market Development tracking
   • Regular CUBE reports for the team to track declines and approvals
2. Oracle Finance (Claims)/Vivo/Ariba:
   
   • Claim Oracle submissions for half the team
   • Cross-check claims submitted for the rest of the team prepared by other team members
   • File and document all hard copies for audit
   • Control the Meal Logs for half the team
   • Maintain a separate expense log for each team member
   • Handle Vivo requests and follow-ups after gathering all details
   • Register new vendors and suppliers for procurement
3. Merchant Agreements/NDA/License Agreements:
   
   • Coordinate agreement signing with the client’s office and internal approvals, and follow up
   • Process related payments for internal approvals
4. Hospitality Log
   
   • Maintain a comprehensive hospitality log for Malaysia Office

All About You

• Digitally savvy with strong communication and presentation skills
• Good understanding of Mastercard reporting platforms, compliance, and database management systems
• Amiable, collaborative, and able to work in a team under tight deadlines
• Eager to learn and quickly acquire new knowledge and skills
• Creative, flexible, and solutions-oriented in every project
• Skilled in reporting and deriving insights from granular data to influence decision-making