Senior Commercial Services Manager

KBC A Yokogawa Company; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

KBC A Yokogawa Company in Kuala Lumpur is seeking a Senior Commercial Services Manager to shape commercial strategy and support major bids and tenders. You will work closely with sales, finance and delivery teams to ensure commercial responses are compliant and robust.

The role emphasizes negotiation, risk management and coaching across the organisation, delivering sustainable revenue and value through strong commercial processes and governance.

Qualifications

• Bachelor’s degree or equivalent in Chemical Engineering, Business or related field.
• Proven experience managing commercial and contractual activities in a complex commercial environment.
• Strong understanding of tender processes and license agreements.

Responsibilities

• Provide commercial, contractual and process support across bids, proposals and tenders.
• Draft and complete responses to complex proposals, RFPs and tenders, ensuring deadlines and documentation are met.
• Identify commercial risks, issues and constraints, escalating where needed and helping to agree practical solutions.
• Work with sales, finance and delivery teams to ensure compliant commercial responses.

Skills

Commercial judgement

Contract awareness

Negotiation

Attention to detail

Communication skills

MS Office

Education

Bachelor’s degree or equivalent in Chemical Engineering, Business or related field

Tools

Microsoft Office

Job description

Are you an experienced commercial professional who can balance business opportunity with commercial risk, negotiate complex agreements and help drive high-quality business growth?

Join KBC (A Yokogawa Company) as a Senior Commercial Services Manager and become a trusted partner to our sales and delivery teams. You'll play a critical role in shaping commercial strategy, supporting major proposals and tenders, managing contractual risk and helping the business secure high-quality, sustainable revenue.

About Us

KBC (A Yokogawa Company), is a global technology-based consulting company that delivers world-class process optimization and energy solutions to the oil & gas, refining, petrochemical, and polymer industries. We blend decades of deep industry expertise with cutting-edge digital technologies enabling clients to achieve operational excellence, sustainability, and profitability. With a focus on decarbonization and net-zero goals, our integrated solutions have helped avoid 400 million tonnes of CO₂ since 1979. At KBC, you’ll be part of a team that empowers industries to navigate the energy transition and accelerate the path to net-zero — all while building a rewarding, future-focused career.

What You’ll Do

As a Senior Commercial Services Manager, you will provide commercial, contractual and process support across bids, proposals, tenders and client agreements. You will work closely with sales, finance, delivery teams and other stakeholders to help ensure KBC’s commercial responses are consistent, compliant and aligned with business objectives.

You will:

• Support sales teams with commercial back-office processes, including approvals, awards, tax requirements and compliance checks
• Gather information, resources and inputs to prepare complex bid solicitation requests, RFPs and tender documentation
• Draft and complete responses to complex proposals, RFPs and tenders, ensuring deadlines, documentation and process requirements are met
• Review proposals and commercial offerings to support consistency, manage risk and help maintain quality revenue
• Draft, manage, negotiate and interpret a range of commercial and contractual documents, including service agreements, software licenses, NDAs and client contracts
• Negotiate terms and conditions for complex or higher-risk project contracts with clients and subcontractors
• Identify commercial risks, issues, dependencies and constraints, escalating where needed and helping to agree practical solutions
• Work with external consultants or advisers where specialist input is required, ensuring business requirements are understood and outcomes are monitored
• Support organisational capability by sharing commercial knowledge, coaching others and helping colleagues understand relevant processes and requirements
• Where applicable, manage and support team members or project/account team contributors, setting clear objectives and helping maintain performance standards

What You Bring

We are looking for someone who can combine commercial judgement, contract awareness and strong attention to detail. You will be comfortable working in a reactive environment, balancing multiple priorities and helping stakeholders reach clear, practical outcomes.

• Bachelor’s degree or equivalent level of experience in Chemical Engineering, Business or a related field
• Proven experience managing commercial and contractual activities in a complex commercial environment.
• Good understanding of the commercial and contractual aspects of the sales process
• Strong understanding of tender processes and license agreements
• Experience assessing commercial risk and recommending practical solutions
• Advanced negotiation, planning, organising and prioritisation skills
• Strong commercial acumen, contract management capability and written communication skills
• Ability to work effectively in a highly pressured and reactive role
• Excellent attention to detail and a commitment to delivering quality services
• Proficiency in Microsoft Office and other relevant software applications

Experience and background:

• Legal and contractual services experience is desirable but not essential
• Experience supporting complex bids, proposals, RFPs or tender responses would be highly valuable
• Experience working collaboratively with sales, finance, delivery or project teams would support success in this role
• A confident communicator who can explain commercial requirements clearly and work with a wide range of stakeholders

Important

This role sits at the centre of KBC’s commercial processes, supporting sales activity, proposal quality and contractual risk management. Candidates should be comfortable working with detail, deadlines and competing priorities, while maintaining a strong focus on quality, consistency and commercial outcomes.

Why Join Us?

At KBC, you’ll have the opportunity to work on meaningful commercial activity across a global technology-led consulting business, supporting projects that help clients improve performance, profitability and sustainability. You’ll be part of a collaborative environment where your commercial judgement, contract knowledge and ability to bring structure to complex work will make a real difference.