Senior Cloud & Infra Engineer — Global Escalations
Doherty
14 days+
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Benefits offered by this job
Job summary
A global IT solutions provider in Kuala Lumpur is seeking a Senior Cloud & Infrastructure Engineer to handle complex infrastructure challenges. This role involves troubleshooting, technical leadership, and operational excellence during high-severity incidents. Candidates should have 5–7 years of experience in systems engineering with expertise in Azure, Windows Server, and incident response. The position offers a hybrid working model, competitive salary, and performance-related bonuses.
Qualifications
- 5–7 years experience in infrastructure, cloud, or systems engineering roles.
- Hands-on expertise with Windows Server, Active Directory, and Azure.
- Proven capability to work across complex, globally distributed systems.
Responsibilities
- Serve as the highest escalation point for complex issues.
- Own, troubleshoot, and resolve multi-layered problems.
- Drive root cause analysis and service improvement plans.
Skills
Infrastructure engineering
Cloud engineering
Systems engineering
Windows Server
Active Directory
Azure
GPO design
Network fundamentals
Incident response
ITIL framework
Education
Relevant certifications (held or in-progress)
Tools
Microsoft Endpoint Configuration Manager
Virtualization technologies (Hyper-V / VMware)
Job description
A global IT solutions provider in Kuala Lumpur is seeking a Senior Cloud & Infrastructure Engineer to handle complex infrastructure challenges. This role involves troubleshooting, technical leadership, and operational excellence during high-severity incidents. Candidates should have 5–7 years of experience in systems engineering with expertise in Azure, Windows Server, and incident response. The position offers a hybrid working model, competitive salary, and performance-related bonuses.
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