Senior Client Partner - Managed Services & Platform-3

NTT; Kuala Selangor; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading technology services firm in Kuala Selangor is seeking a Senior Client Partner to drive cloud-managed services sales. The role includes engaging with clients, understanding their needs, and closing managed service deals. Ideal candidates will have a robust knowledge of cloud platforms, strong sales skills, and the ability to foster client relationships. The position supports a hybrid work model and aims at delivering exceptional service and client satisfaction.

Qualifications

• Strong knowledge of major cloud platforms like AWS, Azure, and Google Cloud.
• Deep understanding of networking to design effective solutions.
• Experience in managing the sales process from identification to closure.

Responsibilities

• Guide clients in adopting cloud-managed services.
• Build long-term relationships and understand client business needs.
• Manage pipeline opportunities and negotiate contracts.

Skills

Cloud infrastructure principles

Networking in cloud environment

Sales process management

Problem-solving skills

Negotiation skills

Relationship building with clients

Entrepreneurial mindset

Education

Bachelor’s degree in a technical or sales field

Job description

Senior Client Partner - Managed Services & Platform-3

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Cloud Client Partner at NTT DATA, you'll be more than just a sales expert — you'll be a trusted advisor to our clients, guiding them through the journey of adopting cloud‑managed services. Your primary focus is to identify, develop, and close managed service and outsourcing deals by working closely with our services teams and applying your consulting‑led sales skills.

You’ll engage with clients at various levels, from decision‑makers to technical teams, ensuring they understand the value of our multi‑product and multi‑vendor cloud solutions. Your role also involves collaborating with client managers, pre‑sales architects, and delivery teams to ensure seamless service delivery and client satisfaction.

Building and nurturing long‑term relationships with clients is key. You’ll delve deep into understanding their business, the industry they operate in, and their unique challenges. By aligning their needs with our solutions, you’ll drive the transition from traditional models to managed services, leading to multi‑year renewals and sustained growth.

You’ll handle everything from creating demand for our Cloud Managed Services to addressing client objections, negotiating contractual terms, and ensuring win‑win commercial solutions. Your goal is to manage a pipeline of opportunities, create documented strategies to meet sales targets, and see deals through to closure. Your expertise will support regional sales governance processes and help profile opportunities.

By sharing best practices and insights, you’ll contribute to the continuous improvement of our services. Your contributions will be instrumental in driving the sales process, minimizing churn, upselling, cross‑selling, and achieving both revenue and margin goals.

To thrive in this role, you need to have:

• Strong knowledge of cloud infrastructure principles, including major platforms like AWS, Microsoft Azure, and Google Cloud Platform.
• Deep understanding of networking within a cloud environment to design effective solutions.
• Advanced capabilities in positioning our services across Managed Services, Support Services, Consulting Services, and Technical Services.
• Proficiency in financial metrics and statements to hold strategic client conversations.
• Strong grasp of cybersecurity principles to ensure DATA security and compliance.
• Experience in managing the entire sales process, from opportunity identification to deal closure.
• Excellent problem‑solving, business acumen, and negotiation skills.
• Ability to build and foster relationships with clients, especially at the executive level.
• Entrepreneurial mindset with the ability to work independently and identify opportunities proactively.
• Bachelor’s degree or equivalent in a technical or sales field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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