Senior Client Operations Officer, Depository Operations Services M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

CACEIS Malaysia seeks a skilled professional in asset servicing to ensure accurate execution of processes related to cash management, document verification, and team training. The role emphasizes maintaining high standards of quality control and compliance while fostering inter-team collaboration. A dynamic environment awaits those eager to contribute to operational excellence.

Qualifications

• Proficiency in cash and transaction reconciliation.
• Ability to conduct training and communicate effectively.
• Experience in managing documents and queries.

Responsibilities

• Execute daily processes for transaction management and cash tracking.
• Respond to queries promptly and foster team relationships.
• Review policies and ensure compliance with documentation standards.

Skills

Attention to Detail

Communication

Organizational Skills

Job description

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM – 6.00PM
Region: LUXEMBOURG

What will you do?

Production

• Accurate and timely execution of agreed day to day processes supporting the transaction management, cash & security tracking, document management and ownership verification functions across a range of Private Capital Services structures, including input and validation of manual entries to cash and transaction reconciliation logs, collation of investment/divestment papers, and presentation metrics and control data.
• Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
• Perform quality checks or second level validation on output from the team.
• Conduct training to Intern/Administrator.
• Perform additional ad-hoc task allocated by Supervisor/Manager.

Queries

• Respond to all queries and incoming emails in a timely and effective manner.
• Develop and maintain good working relationships with other teams within CACEIS Investor Services
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave.

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
• Ensure all documents are carefully reviewed capturing all instructions & information accurately.
• Ensure all deadlines are met with defined benchmark.

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