Senior Claims Team Lead

Prudential Services Asia; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Prudential Services Asia is seeking a dedicated professional in Kuala Lumpur to manage claims processing and approvals. The role involves leading a team, conducting investigations, and preparing tailored communications for claimants. Successful candidates will ensure operational efficiency in claims handling and support new staff training.

We are committed to equality and encourage applications from diverse backgrounds. Join us at Prudential to make an impactful contribution in protecting lives and futures.

Responsibilities

• Follow up on additional supporting documents for underwriting decisions.
• Prepare and check claim investigation letters.
• Approve clean and non-clean claims.
• Conduct claims investigations and prepare tailored letters.
• Train new staff to obtain claims authority.
• Manage workload and staff performance.

Job description

Prudential Services Asia is seeking a dedicated professional in Kuala Lumpur to manage claims processing and approvals. The role involves leading a team, conducting investigations, and preparing tailored communications for claimants. Successful candidates will ensure operational efficiency in claims handling and support new staff training.

We are committed to equality and encourage applications from diverse backgrounds. Join us at Prudential to make an impactful contribution in protecting lives and futures.