Senior Business Operations Specialist

Centific; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Centific is seeking a seasoned professional for the Business Operations, Financial Planning & Analysis (BO&FPA) leader role in Penang. You will coordinate budgets, analyze financial data, and guide cross-functional teams to strategic outcomes, while ensuring efficient operations across departments.

The role requires 5+ years in business management/operations with financial or program management exposure, and strong communication and data analysis skills.

Qualifications

• MBA/Master degree and D365 experience preferred.
• 5+ years business management/operations experience; financial management and/or program management.
• A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism.
• Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams.
• Expert communicator with strong written and presentation skills; able to bridge different perspectives.
• Action-oriented self-starter in a fast-paced environment with competing deliverables.
• Growth mindset and ability to derive clarity from ambiguity.

Responsibilities

• Drive execution of Order-to-Cash process and support P&L tracking, cash flow, compliance, and SLA.
• Work with large data sets to prepare forecast reports and analyses for Leadership.
• Manage inputs for practice P&Ls and support delivery teams with financial analysis; lead monthly reviews and P&L forecasts.
• End-to-end project accounting for selected practice teams.
• Develop and monitor key performance and business metrics; share actionable insights with stakeholders.
• Collaborate with accounting, HR, and sales to understand needs and support business requests.
• Develop ad hoc reports to support analyses and management presentations.
• Handle special projects and financial presentations for management.

Skills

Business management

Operations management

Financial management

Program management

Data analysis

Executive communication

Stakeholder management

Excel

PowerPoint

Education

MBA or Master’s degree

D365 experience

Tools

Microsoft Excel

PowerPoint

Word

Teams

Job description

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

About the Job

The Business Operation & Financial Planning and Analysis (BO&FPA) team is the go-to team in a business. The team, as the gatekeeper, helps various departments within a company coordinate to meet the end goal. This job includes monitor the contract negotiation process, addressing budget matters, understanding general business operations, and guiding work teams for projects. You will also analyze financial data to support strategic decision-making, and to ensure the company operates efficiently.

Job Responsibilities

Driving the execution of Order-to-Cash process; support on P&L track, cash flow, compliance, and SLA

Work with large sets of data to prepare forecast reports and analysis (vs prior forecasts/budgets) for the Leadership team.

Manage key inputs for practice P&Ls, support the delivery management teams through financial analysis. Lead financial planning processes (e.g., Monthly Reviews, P&L forecast).

Perform end-to-end project accounting management of selected practice teams.

Develop and monitor critical success and business performance metrics and communicate actionable insights to relevant stakeholders.

Collaborate with cross-function teams such as accounting, HR, and sales teams to understand needs and provide support to business requests.

Develop ad hoc reports to support analyses.

Work on special requests, projects, and financial presentations for management as required.

Track department-wide goals, people planning, training, and compliance requirements Collaboration with Centific global teams in different regions.

Job Requirements：

Bachelor’s degree: MBA/Master and D365 experience is preferred

5+ years business management/operations experience; financial management, and/or program management.

A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism in all interactions

Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams

Expert communicator with strong written and presentation skills. Demonstrated ability to communicate complex ideas, timelines, and mediate between stakeholders. Exceptional ability to bridge different perspectives

Action-oriented self-starter capable of operating in a fast-paced environment and thrives on competing deliverables

Adept at deriving themes and clarity out of ambiguous situations and adaptable to change

Ability to make decisions and solve problems

Ability to approach the business with a growth mindset - genuine desire to help push the business forward

Ability to understand complex data and reporting needs Proficient in the Microsoft suite of products, such as Excel, PowerPoint, Word, Teams, etc…

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.