Senior Business Operations Specialist

Centific Global Solutions (M) Sdn Bhd; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Centific Global Solutions (M) Sdn Bhd in Penang seeks a capable Business Operations, Financial Planning & Analysis professional to guide financial planning, forecast, and project accounting. You will analyze data for strategic decisions and support cross-functional teams across accounting, HR, and sales.

The role requires a background in finance/operations and strong communication skills to drive efficient business processes in a fast-paced environment.

Qualifications

• MBA/Master and D365 experience preferred; 5+ years in business management/ops.
• Strong communication, tact, diplomacy, and integrity in interactions.
• Proven ability to scale processes across teams and influence leaders.

Responsibilities

• Drive Order-to-Cash execution; monitor P&L, cash flow, compliance, and SLAs.
• Work with large data sets to prepare forecast reports and analyses.
• Support practice P&Ls, and assist delivery management with financial analysis.
• Lead Monthly Reviews and P&L forecasting; manage project accounting.
• Collaborate with accounting, HR, and sales to meet business needs.

Education

MBA/Master

Strong communication

Cross-functional collaboration

Data analysis

Tools

D365

Excel

Job description

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

The Business Operation & Financial Planning and Analysis (BO&FPA) team is the go-to team in a business.

This job includes monitor the contract negotiation process, addressing budget matters, understanding general business operations, and guiding work teams for projects. You will also analyze financial data to support strategic decision-making, and to ensure the company operates efficiently.

Job Responsibilities

Driving the execution of Order-to-Cash process; support on P&L track, cash flow, compliance, and SLA Work with large sets of data to prepare forecast reports and analysis (vs prior forecasts/budgets) for the Leadership team. Manage key inputs for practice P&Ls, support the delivery management teams through financial analysis. Lead financial planning processes (e.g., Monthly Reviews, P&L forecast). Perform end-to-end project accounting management of selected practice teams. Develop and monitor critical success and business performance metrics and communicate actionable insights to relevant stakeholders. Collaborate with cross-function teams such as accounting, HR, and sales teams to understand needs and provide support to business requests. Develop ad hoc reports to support analyses. Work on special requests, projects, and financial presentations for management as required. Track department-wide goals, people planning, training, and compliance requirements Collaboration with Centific global teams in different regions.

Job Requirements

• Bachelor's degree: MBA/Master and D365 experience is preferred 5+ years business management/operations experience; financial management, and/or program management.
• A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism in all interactions
• Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams
• Expert communicator with strong written and presentation skills.
• Demonstrated ability to communicate complex ideas, timelines, and mediate between stakeholders.
• Exceptional ability to bridge different perspectives
• Action-oriented self-starter capable of operating in a fast-paced environment and thrives on competing deliverables
• Adept at deriving themes and clarity out of ambiguous situations and adaptable to change
• Ability to make decisions and solve problems
• Ability to approach the business with a growth mindset - genuine desire to help push the business forward
• Ability to understand complex data and reporting needs
• Proficient in the Microsoft suite of products, such as Excel, PowerPoint, Word, Teams, etc…

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Join a growing company using technology to help tackle enterprises’ toughest challenges.