Senior Business Office Executive

Melaka Straits Medical Centre Sdn Bhd; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job summary

A healthcare facility in Malacca seeks a candidate for managing business office operations. Responsibilities include overseeing registrations, billing, and medical insurance claims. The ideal candidate has supervisory experience, fluent in English and Bahasa Malaysia, with computer literacy. Attractive benefits include medical coverage, allowances, and performance-based bonuses.

Benefits

Miscellaneous Allowances

Outpatient and inpatient medical coverage

Free parking

Basic health screening

Yearly Bonus and Increment (based on performance)

Qualifications

• Minimum SPM qualifications with passes in English and Mathematics.
• Experience in the healthcare industry is preferred.
• Willingness to work shifts if needed.

Responsibilities

• Assist in the overall management of the business office.
• Oversee operations of the registration and billing counters.
• Ensure accurate billing and reconciliation before submission.

Skills

Proficient in English

Proficient in Bahasa Malaysia

Supervisory experience

Computer literate

Education

Minimum SPM, pass in English and Mathematics

Job description

We embrace diversity and inclusion and welcome everyone for who they are. At OMSMC, we offer a working environment characterized by trust, openness, respect and tolerance and we are committed to give all applicants and employees equal opportunities.

Responsibilities:

• Assist the Manager in the overall management of the business office
• To oversee the operation of the business office counters including all services for registration, billing, pre & post admission and discharge
• To monitor billing list, operation theatre queue list and sufficient deposit or deposit top have been collected
• To ensure accurate refund and billing and responsible for reconciliation before the submission to credit control department
• In charge of collections of all the business office counters and responsible for the counter variance record
• In charge of the bank in of the daily collections and liaise with finance department
• Oversee the process of the medical insurance claim to obtain the final guarantee letter
• Assess and resolve all medical insurance queries
• Liaise with corporate and insurance companies for all related matters
• Liaise with patients, consultants and agents pertaining to the medical insurance claims
• Oversee the billing and collection of the corporate, insurance and self-payer bills
• Other job-related duties as assigned by the Head of Department

Requirements:

• Minimum SPM, pass in English and Mathematic
• Proficient in English and Bahasa Malaysia; proficiency in Mandarin is a plus
• Preferably with supervisory role experience
• Experience in the healthcare industry is preferred
• Computer literate and able to work shifts if needed

Benefits:

• Miscellaneous Allowances
• Outpatient and inpatient medical coverage
• Free parking
• Basic health screening
• Yearly Bonus and Increment (based on performance)