Senior Business Consultant

Swift Transportation; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

SWIFT is seeking a seasoned Business Analyst to lead end-to-end analysis for complex initiatives across multiple domains. You will facilitate discovery workshops, perform root-cause analysis, and partner on solution design with cross-functional teams.

The role requires several years of BA experience, strong facilitation, and stakeholder management, with hands-on data and interface requirement definition. Expect collaboration across products and domains in a global setting.

Qualifications

• Bachelor degree or equivalent.
• Multiple years of business analysis experience.
• Strong facilitation and stakeholder management abilities.
• Experience across multiple domains and products.

Responsibilities

• Lead end-to-end analysis activities for complex initiatives.
• Facilitate discovery workshops and define data and interface requirements.
• Perform root cause and impact analysis and drive solution design decisions.
• Coach junior analysts and manage dependencies and risks.

Skills

Business Analysis

Stakeholder Mgmt

Facilitation

Data Analysis

O2C Domain

Education

Bachelor degree or equivalent

Tools

Jira

SAP/PEGA/Salesforce

BPMN

AI Tools

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Leads Business Analysis activities for complex initiatives, operating independently while influencing decisions and mentoring less experienced analysts.

Key Responsibilities

• Lead end-to-end analysis activities
• Facilitate discovery workshops
• Perform root cause and impact analysis
• Assess data and integration impacts.
• Define data and interface requirements
• Partner on solution design
• Drive decisions through options and trade-offs
• Identify risks, assumptions and dependencies
• Challenge assumptions before solutioning
• Coach junior analysts

Expected Behaviours

• Works independently
• Influences stakeholders
• Balances business and technical considerations
• Demonstrates systems thinking
• Uses AI effectively

Typical Experience

• Several years BA experience
• Strong facilitation and stakeholder management
• Experience across domains and products

Education, Domain Knowledge & Tooling

Education

Bachelor degree or equivalent

Professional Certifications (Nice-to-have)

• IIBA CCBA/CBAP
• PMI-PBA
• PSM/PSPO

Business Domain Knowledge

• Experience in one or more O2C domains

Tooling Experience

• Jira
• SAP/PEGA/Salesforce
• BPMN (Aris of similar)
• AI tools

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [e-mail] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.