Senior Business Analyst (18 months contract)

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Zurich is seeking a Senior Business Analyst for an 18-month contract to manage project requirements and lead collaboration across teams. The ideal candidate will have a relevant degree, vast experience in business analysis, and a strong background in insurance products and methodologies. Join Zurich to be part of a company that encourages innovative thinking and offers numerous opportunities for career advancement.

Qualifications

• Minimum 10 years of experience with at least 5 years in a Business Analyst role.
• Experience in Life and/or General insurance with in-depth understanding of insurance products.
• Proficiency in Agile and Waterfall methodologies.

Responsibilities

• Manage requirements from high-level customer journey to detailed business requirements.
• Plan and conduct sessions for business requirements gathering.
• Develop test plans and perform testing activities.

Skills

Analytical skills

Process mapping

Stakeholder management

Education

Bachelor’s degree in business analytics / computer science / data analytics

Tools

Ms Visio

JIRA

Confluence

Job description

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Senior Business Analyst (18 months contract)

118747

Job Summary
Manage requirements for assigned projects from high level customer journey to detailed business requirements throughout the project lifecycle.

Key Responsibilities

• Plans, conducts / facilitates sessions for business requirements gathering and ensures the deliverables are met on timely basis.
• Prepare, present and update stakeholders on as-is and to-be models, including the process, data, workflow, and application, as part of the requirements gathering / user story preparation process considering customer’s journey and experience.
• Identify technical development areas and ideate to-be model solutions with technical teams.
• Collaborate with project manager and technology team to build perform risk assessment, project scope and development of a high-level plan.
• Analyzes and manages requirement traceability matrix and prioritizes requirements.
• Performs quality review checks on project deliverables from stakeholders.
• Develop test plans, perform testing, and conduct training activities.
• Manage post implementation activities including problem solving with stakeholder engagements for root cause analysis and improvements.
• Adapts and applies different delivery methodologies including SCRUM and Waterfall determining the best methodology for the specific project.

Education & Experience

• Bachelor’s degree in business analytics / computer science / data analytics.
• Minimum 10 years of experience with at least 5 years of experience in a Business Analyst role.
• Experience in Life and/or General insurance with in-depth understanding of insurance products and processes.
• Experience in Agile and Waterfall methodologies.
• Experience with Ms Visio or other process mapping tools and JIRA and Confluence.

Preferred:

• Strong process and analytical/numeracy skills.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.