Senior Business Analyst

VAT GROUP; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company seeks a Business Analyst/Data Analyst to enhance decision-making through data and analytics. The role involves collaborating with cross-functional teams to create documented solutions, supporting development processes, and educating users on analytics tools. Candidates must have strong analytical skills, relevant experience, and a bachelor’s in a related field.

Qualifications

• Minimum 3 years as a Business Analyst/Data Analyst in IT/data & analytics.
• Strong proficiency in SQL and Power BI for analytics solutions.
• Fluency in English, both written and spoken.

Responsibilities

• Create and maintain Solution Design Documents for analytics solutions.
• Consult with business stakeholders to understand needs and propose solutions.
• Collaborate with IT teams for alignment between business needs and technical implementation.

Skills

Analytical skills

Problem-solving

Communication

Collaboration

Attention to detail

Independence

Education

Bachelor’s degree in Business Analytics

Bachelor’s degree in Information Systems

Bachelor’s degree in Computer Science

Tools

SQL

Power BI

Microsoft Dynamics 365

Microsoft Fabric

ERP systems

Job description

You’ll be part of a global IT team spanning Malaysia, Switzerland, and Romania, collaborating across time zones and cultures. Your work will help ensure that every decision-maker at VAT has access to the right data and insights—at the right time and in the right format—to drive operational excellence and customer value.

Key Responsibilities

• Create and maintain Solution Design Documents (SDDs) to capture, refine, and translate business requirements into clear technical specifications for data and analytics solutions.
• Consult with business stakeholders across domains (e.g. procurement, manufacturing, supply chain, finance, sales) to understand their needs, challenge initial requests, and propose fit-for-purpose solutions.
• Collaborate with IT teams, including analytics engineers, data engineers, architects, and functional consultants to ensure alignment between business needs and technical implementation.
• Support the development process by providing initial data exports, performing manual test scenarios, and conducting first-level validation of analytics solutions before business handover.
• Educate and support key users and end users on the design, value, and intended use of analytics solutions, including clarifying limitations and preventing misinterpretation of data.
• Contribute to agile delivery by participating in sprint planning, reviews, retrospectives, and daily stand-ups as part of a cross-functional team.

Job Specification

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Required Qualifications

• Minimum 3 years of experience as a Business Analyst, Data Analyst, or in a similar role within IT, data & analytics, or business intelligence.
• Bachelor’s degree in Business Analytics, Information Systems, Economics, Computer Science, or a related field — or equivalent professional experience.
• Strong analytical and problem-solving skills with a sharp attention to detail.
• Proven experience in gathering, refining, and documenting business requirements and translating them into clear technical specifications.
• Excellent communication and collaboration skills to work effectively with both business and technical stakeholders.
• Comfortable working in cross-functional, multicultural teams.
• Ability to work independently, manage multiple priorities, and adapt in a dynamic environment.
• Proficiency in working with data, whether through tools like Excel, scripting or programming languages, or other analytical platforms.
• Solid understanding of core business processes (e.g. finance, supply chain, sales, manufacturing) and how they are supported by enterprise IT systems (e.g. ERP, CRM, analytics platforms).
• Fluent in English, both written and spoken.

Preferred Qualifications

• Proficiency in SQL and Power BI, including experience with semantic models and report building.
• Familiarity with Microsoft Dynamics 365 (D365) or other ERP systems and their impact on reporting and analytics.
• Experience working with Microsoft Fabric or similar modern data platforms.
• Exposure to visual communication standards such as IBCS.
• Experience in conducting user trainings and supporting solution adoption incl. change management.
• Hands-on experience working in an agile environment, applying Scrum methodology.
• Microsoft Certification: Power BI Data Analyst Associate (PL-300) or similar.