Senior Business Analyst

Chubb; Kuala Lumpur; On-site; USD 36,000 - 60,000; Full time

Job summary

A leading insurance company seeks a Senior Business Analyst to manage business requirement gathering and ensure effective IT solutions in the APAC region. This role involves facilitating workshops, documenting requirements, and supporting testing processes, requiring strong analytical skills and a problem-solving mindset.

Qualifications

• Practical experience in estimating and planning analysis work streams.
• Expertise in business analysis tools including Agile and Scrum methodologies.
• Excellent problem-solving and communication skills.

Responsibilities

• Define and plan analysis work streams and facilitate requirements gathering.
• Capture detailed requirements and document them as User stories and Business Specifications.
• Support User Acceptance Testing (UAT) and provide ongoing project lifecycle support.

Skills

Business Analysis

Stakeholder Management

Agile

Scrum

Facilitation

Problem Solving

Tools

Business Analysis Tools

Web Technologies

Job description

As a Senior Business Analyst, you will be responsible for performing business requirement gathering for a number of systems and business processes in the APAC region. You will be working directly with various business groups and IT teams within Chubb to ensure appropriate solutions are put in place to support the requirements of both internal and external users. The Senior Business Analyst will be involved from initial scoping, discovery and documentation of requirements right through to post implementation and continuous improvements.

Key Responsibilities:

• Define, estimate and plan detailed approach to analysis work streams.
• Facilitation of requirements gathering workshops or discovery.
• Understand the business domain / needs and help convert those into effective IT solutions. Capture detailed requirements from business users and stakeholders.
• Documents these requirements into User stories and/or Business Specifications for review and approval by business customers.
• Provide on-site support and management of User Acceptance Testing (UAT).
• Provide peer reviews.
• Ensures that change management processes are adhered to.
• Provides business logic recommendations and solutions aligned with business objectives. Support Testing processes (both IT and business testing).
• Work with users to establish best practice principles.
• Play an active role in app phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.

Qualifications

Experience Required:

• Practical experience of estimating and detailed planning of analysis work streams and reporting against plan.
• Experience of designing and working with clearly structured frameworks and approach to analysis.
• Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required. Passion for analysis and awareness for best in class practices across the insurance industry. Problem solver with a curious mindset.
• Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Technical knowledge, understand architecture, development and systems.
• Strong relationship builder and engaging facilitator skill set.
• Confident stakeholder management skills.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understand and adapts to the audience.
• Influential knowledgeable and decisive.
• Experience with Web technologies.