Senior Bancassurance Advisor

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to enhance bancassurance product offerings. In this role, you will build strong relationships with branch staff, proactively engage with customers, and drive insurance sales through effective communication and collaboration. Your expertise in financial services will be pivotal in achieving sales targets and maintaining compliance with regulatory standards. If you are results-driven, possess excellent interpersonal skills, and have a passion for customer service, this opportunity is perfect for you to make a significant impact in a thriving environment.

Qualifications

• 5-8 years of sales experience in financial services, preferably in banca sales.
• Knowledge of insurance products and certifications is an advantage.

Responsibilities

• Foster relationships with branch staff and facilitate referrals.
• Achieve sales targets and maintain good rapport with customers.
• Conduct insurance need analysis and provide financial advisory.

Skills

Achievement-oriented

Self-motivated

Excellent interpersonal skills

Multilingual communication

Energetic and independent

Education

Insurance certifications (PCE, CEILI)

Job description

Job Responsibilities

1. Foster healthy relationships with branch staff and the Branch Manager to facilitate referrals.
2. Focus on walk-in customers and utilize the bank’s database to cross-sell bancassurance products.
3. Proactively communicate product and service offerings to branch staff.
4. Collaborate with Relationship Managers to increase insurance sales penetration among PB/AP clients.
5. Meet clients through mobile sales efforts.
6. Obtain business resources via referrals and leads.
7. Perform the entire sales process, including after-sales service.
8. Establish and strengthen customer relationships.
9. Achieve the sales targets set by the bank.
10. Maintain good rapport with customers and branch staff to ensure effective operations.

Sales Management

1. Achieve the target success rate for closing sales as specified by the business.
2. Conduct fact-finding and insurance need analysis for clients, providing prompt advice and solutions.
3. Collaborate with the team to generate ideas and action plans to increase insurance activity and sales.
4. Be knowledgeable about the bank’s products, including features, benefits, promotional campaigns, and procedures.
5. Provide personal financial advisory services to prospective customers.
6. Maintain persistency and cooling-off ratios.

Customer Management

1. Promptly attend to customer inquiries within the designated turnaround time (TAT).
2. Implement systematic reviews for existing policyholders.
3. Provide regular feedback on market developments and customer needs.

Compliance

1. Adhere to all money laundering prevention procedures and report suspicious activities.
2. Ensure compliance with bank and regulatory authority regulations and controls.
3. Maintain sales compliance and prevent mis-selling.
4. Fulfill Continuing Professional Education (CPE) hours for licensing renewal.

Skills

1. Achievement-oriented with a positive mindset and team spirit.
2. Self-motivated and results-driven.
3. Energetic and independent.
4. Excellent interpersonal and multilingual communication skills.
5. Possession of own transport is preferred.
6. Willing to work beyond normal hours and on weekends.
7. Ability to work independently with strong self-motivation.

Knowledge

1. Knowledge of insurance products; possessing insurance certifications like PCE (A, B, and C) and/or CEILI license is an advantage.

Experience

1. 5-8 years of sales experience in financial services, preferably in banca sales.