Senior Associate, People Operations | Kuala Lumpur, MY

MoneyHero Group; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading fintech company is seeking a Senior Executive, People Operations, based in Malaysia. This fully remote role is crucial for managing payroll and HR operations across Malaysia and Singapore, ensuring compliance and enhancing employee experiences. Ideal candidates will have 3-5 years of HR operations experience, strong knowledge of payroll systems, and excellent communication skills. Competitive salary and comprehensive benefits are offered.

Benefits

Annual leave

Birthday leave

Professional trainings

Insurance and wellness programs

Qualifications

• 3-5 years of experience in HR operations or payroll in a regional role.
• Solid knowledge of MY & SG payroll and statutory filings.
• Hands-on experience with HRIS systems and spreadsheet tools.

Responsibilities

• Manage end-to-end payroll processes for Malaysia and Singapore.
• Coordinate onboarding and offboarding processes for employees.
• Ensure compliance with payroll laws and regulations.

Skills

HR operations experience

Knowledge of MY & SG payroll

Strong proficiency in Excel

Strong attention to detail

Excellent communication skills

Proactive mindset

Education

Bachelor's degree in HR or related field

Tools

Workday

Payroll systems (e.g., Multiplier)

Job description

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.
About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia

This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You'll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentialiMaintain and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements

• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

What We're Looking For

• 3-5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#LI-Remote
#MoneyHeroGroup
#LI-AK1

What can you expect from us?

Impact : We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work : We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people's lives.
Culture : We take our work seriously but don't hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive : We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation : We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.