Senior Associate, Marketing Operations (Destination Partnerships)

Klook Travel Technology Limited; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

Klook Travel Technology Limited is seeking a Senior Associate for its Marketing Operations team, focusing on coordinating campaigns for tourism boards. This role involves marketing operations, stakeholder management, and offers growth opportunities within the company. Ideal candidates will have 2-3 years of experience and a related degree, alongside strong organisational skills.

Qualifications

• 2-3 years of experience in marketing operations or project coordination.
• Bachelor's degree in relevant field.
• Organised with strong attention to detail.

Responsibilities

• Coordinate timelines and assets for campaign execution.
• Collaborate with cross-functional teams for proposals and reporting.
• Manage partner queries and ensure timely communication.

Skills

Organisational Skills

Communication

Attention to Detail

Project Coordination

Stakeholder Management

Education

Bachelor's degree in Marketing, Communications, Business

Tools

Excel

Google Analytics

Job description

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Senior Associate, Marketing Operations (Destination Partnerships)

About the Role

We’re looking for a highly organised and resourceful Marketing Operations Associate to join our Destination Partnerships team in Asia. You’ll be the behind-the-scenes enabler ensuring that marketing campaigns for tourism boards run smoothly — from pitch to post-campaign.

This hybrid role sits at the intersection of marketing coordination, stakeholder management, and operational excellence. You’ll help bring campaigns to life through structured processes, cross-functional collaboration, and tight execution. As the team scales, this role offers growth opportunities into regional campaign management and planning.

What You’ll Do

Campaign Support & Marketing Ops

• Coordinate timelines, assets, and internal reviews to support smooth campaign execution
  

• Collaborate with cross-functional teams (e.g. design, paid ads, content, local marketing) to prepare decks, proposals, and reporting materials
  

• Consolidate campaign performance data and develop supporting insights and post-campaign recommendations
  

• Maintain internal records and documentation to support knowledge sharing and campaign benchmarking
  

Team Operations & Process Management

• Oversee administrative processes including payment requests, invoicing, and basic finance tracking
  

• Liaise with Legal to route contracts and ensure timely documentation
  

Partner & Cross-Team Coordination

• Act as a point of contact during campaign execution to manage partner queries on deliverables
  

• Represent the team in internal meetings and coordinate with regional marketing teams to align on priorities
  

• Ensure timely communication and updates between stakeholders throughout the campaign lifecycle
  

Ad-Hoc Projects & Process Improvement

• Contribute to special initiatives that improve campaign workflows, internal processes, or stakeholder experience
  

• Support internal retrospectives and help identify ways to scale campaign operations efficiently
  

Who You Are

• Bachelor's degree in Marketing, Communications, Business, or a related field
  

• 2–3 years of experience in marketing operations, project coordination, or sales support roles
  

• Meticulously organised with strong attention to detail and follow-through
  

• Clear communicator, both written and verbal — confident managing multiple stakeholders
  

• Able to work independently in a fast-paced, agile environment
  

Bonus Points If You Have

• Experience in the travel, lifestyle, or e-commerce industry
  

• Hands-on exposure to digital marketing channels or campaign management
  

• Basic familiarity with creative tools (Adobe Illustrator, Photoshop)
  

• Comfortable working with data (Excel, Looker, or Google Analytics)
  

What Success Looks Like

• Campaigns are launched smoothly and on time, with no gaps in execution
  

• Invoice and payment workflows are handled seamlessly
  

• Internal teams feel supported, and external partners feel confident in Klook’s ability to deliver
  

• You help us move faster, scale smarter, and execute better

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.