Senior Associate Engineer, Data Centre

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel in Kuala Lumpur is seeking a Senior Associate Engineer, Data Centre to be based in our KL office. In this role, you are responsible to perform daily operations role and ensure day-to-day smooth execution and continuous operations.

You will manage batch schedules using BMC Control-M, develop job flows, monitor execution, and provide incident escalation, DR support, and timely reporting across multiple applications and operating systems.

Qualifications

• Diploma in IT or Computer Science is required.
• 1–3 years of DC Operations experience preferred; fresh graduates considered.
• Familiar with Data Centre & Server Operations Support is advantageous.
• Strong knowledge of BMC Control-M scheduling and reporting is a plus.

Responsibilities

• Design and operate batch job schedules using BMC Control-M across multiple systems.
• Create and monitor job flows using Control-M Workspace.
• Monitor Control-M batch job execution and handling of outputs.
• Provide incident escalation, DR support, and reporting as required.
• Prepare daily/weekly/monthly/ad-hoc operational reports.
• Follow security procedures and support audits.

Skills

DC Operations

Batch processing experience

Incident escalation

Education

Diploma in IT or Computer Science

Tools

BMC Control-M

Job description

Be a part of something BIG!

We are hiring a Senior Associate Engineer, Data Centre to be based in our KL office. In this role, you are responsible to perform daily operations role and ensure day-to-day smooth execution and continuous operations.

Make An Impact By

• Experience in job flow schedule scenarios in BMC Control-M
• Able to create job flows using Control-M Workspace
• Worked with Control-M scheduler
• Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
• Responsible for creating reference architectures, best practices and procedures and will setup, monitor and schedule batch jobs across multiple applications and operating systems.
• Working on request based on the service request (SR) or change request (CR) from Singtel customer/stakeholder or SA.
• Control-m batch job execution and monitoring.
• Batch output & event handling
• Prompt incident identification, escalation & reporting
• Backup operations
• Generate daily/weekly/monthly/yearly/ad-hoc reports when required
• Adhere to all operational & physical security procedures
• Provide operational support during DR Exercises
• Maintain records required to work towards acceptable audit rating
• Any other operational related duties as assigned
• Perform callouts and escalation as per the work instructions and/or when the situation requires it by communicating the appropriate information effectively to the relevant support and/or customer.

Skills For Success

• Minimum Diploma in IT or Computer Science.
• Minimum 1-3 years' experience of DC Operations. However, fresh graduates who demonstrate good attitude and are willing to learn are strongly welcome to apply.
• Familiar with Data Centre & Server Operations Support is an added advantage.
• Good knowledge in BMC Control M scheduling, Batch Job Processing, Report Generation and DR Support is a plus.
• Able to work under a 12-hour shift on rotational basis.
• Able to multi-task and work under pressure with positive work attitude.