Senior Application Specialist - Automated Discovery in Configuration Management

Arvato System Malaysia; Kuala Lumpur; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Application Specialist for Automated Discovery in Configuration Management. In this pivotal role, you will enhance the automated detection of IT components and ensure their accurate representation in the central Configuration Management Database (CMDB). Your responsibilities will include collaborating with IT architects and service management teams, optimizing data models, and developing Python scripts to streamline processes. This position offers a unique opportunity to work with cutting-edge technologies in a dynamic environment, making a significant impact on data quality and compliance. If you are self-motivated and passionate about technology, this role is perfect for you.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• Strong Python scripting skills for automation tasks.

Responsibilities

• Operate and maintain the Configuration Management Database (CMDB).
• Develop scripts to extract configuration data and integrate it into the CMDB.

Skills

Python scripting

Data modeling

Windows system management

Linux system management

Data center architecture

Cloud system architecture

Analytical skills

Teamwork

Communication skills

Education

Bachelor's degree in Computer Science

Engineering degree

Tools

OpenText uCMDB

ServiceNow

BMC Helix CMDB

Job description

Responsibilities:

As an Application Specialist for Automated Discovery in Configuration Management, you will be responsible for the operation and development of discovery and CMDB solutions. Your role involves ensuring IT components are automatically detected, accurately recorded, and mapped within the central Configuration Management System. You will collaborate with IT architects, system administrators, and service management teams.

• Support and enhance applications for automated detection of IT components (Discovery).
• Operate and maintain the Configuration Management Database (CMDB).
• Integrate discovery processes with existing IT service management tools.
• Optimize data models and ensure data quality within the CMDB.
• Develop scripts (mainly in Python) to extract configuration data and integrate it into the CMDB.
• Troubleshoot and resolve data quality issues within the CMDB and discovery processes.
• Advise internal stakeholders on architecture, data integration, and CMDB usage.
• Support audits and ensure compliance with internal and external standards.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
• Solid understanding of data center and cloud system architecture.
• Experience managing Windows and Linux systems.
• Strong Python scripting skills, especially in automation contexts.
• Practical experience in data modeling within CMDB systems (e.g., OpenText uCMDB, ServiceNow, BMC Helix CMDB).
• Analytical mindset with a structured, independent work style.
• Self-motivated with a strong sense of ownership and accountability.
• Excellent teamwork and communication skills, with an interest in new technologies.