Senior Application engineer (Fire)

Johnson Controls; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Join a global leader in smart buildings as a Senior Application Engineer, leading an application engineering team. Oversee technical documentation, customize software solutions for clients, and collaborate with cross-functional teams to ensure project success while enjoying a competitive salary and comprehensive benefits.

Benefits

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On-the-job/cross-training opportunities

Encouraging and collaborative team environment

Dedication to safety through Zero Harm policy

Qualifications

• Minimum of 5 years relevant experience in application engineering.
• Experience in transportation composites or composite applications preferred.
• Knowledge of PLC/BMS programming required.

Responsibilities

• Oversee application engineering team and provide technical support.
• Customize and introduce new features for software based on user requirements.
• Collaborate with system integrators for quality assurance checks.

Skills

Customer support

Technical documentation

Application programming

Project management

CAD modeling

Education

Bachelor's Degree in Engineering

Job description

Who we are

Build your best future with the Johnson Controls team.

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

The Senior Application Engineer will lead the application engineering team in providing technical support, primarily focusing on customer quotations and business development case studies across various composite applications. This role emphasizes understanding customer requirements and swiftly demonstrating how composite-based solutions can effectively address their needs, including cost, timing, and resource requirements outlined in proposals. Travel to customer facilities will be essential for in-depth discussions about future opportunities alongside the business development team.

How you will do it:

• Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and presentations to clients.
• Customize and introduce new features to Metasys software and in-house developed applications based on end-user requirements.
• Design and construct new applications tailored to meet customer specifications and needs.
• Guide application engineers in writing and executing tests on complex programming, troubleshooting issues as they arise, and supporting product launches.
• Provide technical support and troubleshoot application issues while performing tests on complex programming and assisting in product launches.
• Assist the application manager in process improvements to enhance productivity and efficiency.
• Collaborate with system integrators (SI) to monitor their performance with quality assurance/quality control checks and ensure completion sign-off.
• Guide application engineers in executing software upgrades and managing software licensing.
• Manage vendor relationships, including scoping application services and reviewing deliverables.
• Collaborate as part of a design, engineering, and operations team.
• Knowledge of ACMV and controls associated with Johnson Controls Metasys will be advantageous.

To supervise Application Engineers on their following tasks:

• Deliver customer support by responding to technical queries with detailed analyses of building management systems, tooling costs, and design/process improvements to meet all customer needs.
• Collaborate with engineering, sales, and operations teams to understand standard fabrication techniques, composite materials, and customer demands to develop design details.
• Create and present technical engineering information based on customer proposals, including 3D representations of products and tooling.
• Prepare cost estimates by analyzing blueprints, customer documents, and consulting with engineers and technical personnel.
• Conduct conceptual designs of composite components and assemblies to support proposals.
• Generate accurate CAD models of components and assemblies.
• Develop detailed bills of materials for proposals.

What we look for:

• Bachelor's Degree in Engineering with a minimum of 5 years of relevant experience.
• Experience in transportation composites or other composite applications preferred.
• Knowledge of PLC/BMS programming is required.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy