Senior Application Engineer

JOHNSON CONTROLS (S) PTE. LTD.; Pasir Panjang; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading engineering company in Malaysia is seeking a Senior Application Engineer to lead the application engineering team. The role focuses on providing technical support for customer quotations and developing composite-based solutions. Candidates should have a Bachelor's Degree in Engineering and at least 5 years of relevant experience, especially in transportation composites or similar applications. This is an on-site position that requires strong technical knowledge and the ability to collaborate with multidisciplinary teams.

Qualifications

• Minimum 5 years of relevant experience in application engineering.
• Experience in transportation composites or similar applications preferred.
• Knowledge of PLC/BMS programming required.

Responsibilities

• Lead application engineering team and provide technical support.
• Customize features to applications based on user requirements.
• Guide engineers in testing and troubleshooting product launches.
• Manage vendor relationships and application service scopes.

Skills

Engineering management

Technical support

Project management

Customer interaction

Process improvement

Education

Bachelor's Degree in Engineering

Tools

Metasys software

CAD software

Job description

What you will do:

The Senior Application Engineer will lead the application engineering team in providing technical support, primarily focusing on customer quotations and business development case studies across various composite applications. This role emphasizes understanding customer requirements and demonstrating how composite-based solutions can address their needs, including cost, timing, and resource considerations outlined in proposals. Travel to customer facilities will be essential for in-depth discussions about future opportunities alongside the business development team.

How you will do it:

• Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and client presentations.
• Customize and introduce new features to Metasys software and in-house applications based on end-user requirements.
• Design and develop new applications tailored to customer specifications.
• Guide application engineers in testing complex programming, troubleshooting issues, and supporting product launches.
• Provide technical support and troubleshoot application issues during testing and product launches.
• Assist the application manager in process improvements to boost productivity and efficiency.
• Collaborate with system integrators to monitor performance, ensure quality assurance, and complete sign-offs.
• Guide application engineers in executing software upgrades and managing licenses.
• Manage vendor relationships, scope application services, and review deliverables.
• Work collaboratively as part of a multidisciplinary team.
• Knowledge of ACMV and controls related to Johnson Controls Metasys is advantageous.

Supervisory tasks for Application Engineers:

• Respond to technical queries, providing detailed analyses of building management systems, tooling costs, and design/process improvements.
• Collaborate with engineering, sales, and operations teams to understand fabrication techniques, materials, and customer needs for design development.
• Create and present technical proposals, including 3D product and tooling representations.
• Prepare cost estimates by analyzing blueprints and customer documents with engineers and technical staff.
• Conduct conceptual designs of composite components and assemblies for proposals.
• Generate accurate CAD models of components and assemblies.
• Develop detailed bills of materials for proposals.

What we look for:

• Bachelor's Degree in Engineering with at least 5 years of relevant experience.
• Experience in transportation composites or similar applications is preferred.
• Knowledge of PLC/BMS programming is required.