Senior Analyst, Real Estate

Manulife Financial; Kuala Lumpur; Hybrid; MYR 55,000 - 75,000; Full time

Job summary

Manulife Financial is seeking a Leasing Manager to oversee leasing activities for their Menara Manulife building in Kuala Lumpur. This role involves managing tenant relationships, executing leasing strategies, and ensuring compliance with legal responsibilities. The ideal candidate will have a Bachelor degree and relevant experience in the commercial properties sector, along with strong negotiation skills and a customer-oriented approach.

Qualifications

• 2 to 3 years of working experience in commercial properties.
• Well versed with general terms and guidelines pertaining to Tenancy.
• Relevant experience in retail leasing and tenancy administration within a commercial building.

Responsibilities

• Oversee the leasing of commercial building space and manage tenant expectations.
• Lead tenancy-related matters including negotiation and issuing legal documentation.
• Identify and short-list suitable tenants and retail concepts.

Skills

Negotiation skills

Interpersonal skills

Organizational skills

Customer-oriented

Education

Bachelor Degree in Marketing, Business Studies, Real Estate Management or equivalent

Job description

The Opportunity

The position will oversee the leasing of multiple both owned and leased commercial building space to ensure that each unit of space in the building assigned is leased out as quickly as possible. The position must be responsible for processing all confirmed leasing documentation and ensure work request are completed in timely manner. They are to manage all tenant’s expectations and request quickly and systematically. The position will also manage stakeholder’s expectation to look for new, relocation and closure of any leased premise and to ensure smooth transition between landlord and tenants.

Position Responsibilities:

• Support the department in planning or implementing tenancy mix in the Menara Manulife building

• Support the department in planning or implementing tenancy mix in the Menara Manulife building

• Identify and short-list suitable tenants and retail concepts for the building

• Plan and execute the leasing activities for Menara Manulife

• Lead and maintain good landlord tenant relationships with existing and potential tenants.

• Support the Head of Leasing in formulating and implementing leasing strategy analysis for rental rate, occupancy rates, planning and implementing tenancy in Menara Manulife

• Attending to tenants leasing queries, requests, comments, and complaints with a view to rectify or resolve issues for services improvement.

• Lead to ensure timely deposit, rental collection, and renewal of tenancy agreement.

• Lead tenancy-related matters including negotiation and issuing legal documentation, generate leasing report as well as any other related documents with regards to lease transactions.

• Liaise closely with inter-departments on matters pertaining to Fit-out, Facility Maintenance and Operation.

• Liaise with solicitors for advice and opinion on how best to mitigate losses in instances of bad pay master/defaulters.

• To support and assist to check all reconciliations done against all reports (collection report to be reconciled with outstanding report, aging analyst report and tenant ledger summary report)

• Support and assist to source for new location for branch, training center or agency branch

• To monitor tenancy expiry and handle renewals and assist the Manager in preparing renewal notice, renewal negotiation, tenancy agreement & renewal report

• Ensure that all lease files are properly maintained and kept up to date in accordance with statute and company policy

• Undertake any other relevant duties as requested

Required Qualifications:

• Bachelor Degree in Marketing, Business Studies/ Real Estate Management or equivalent

• 2 to 3 years of working experience in commercial properties

• Well versed with the general terms and guidelines pertaining to the Tenancy

• Have relevant experience in the scope of retail leasing and tenancy administration within a commercial building and corporate environment

Preferred Qualifications:

• A team player, meticulous and customer-oriented wit good management, organizational and interpersonal skills

• Strong negotiation skills and experience in dealing with multiple stakeholder requirements

• Respect and comply utmost privacy & confidentiality of tenant’s information and tenancy agreement

• Ability to prioritize and meet deadlines

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid