Senior Analyst, Business Process Management

CMA CGM; Petaling Jaya; On-site; MYR 90,000 - 140,000; Full time

Job summary

CMA CGM Group in Malaysia (Petaling Jaya) seeks a Senior Analyst to define, document, and sustain finance processes across the group. You will draft baselines, map activities, and create standardized workflows using SAP Signavio while coordinating with process owners and stakeholders.

You will promote improvements, report progress to leadership, and adapt to a multinational finance environment with a focus on governance and efficiency.

Qualifications

• Degree in Finance/Accounting or equivalent.
• Minimum 4 years of proven experience in internal/external audit/finance process drafting.
• Good verbal and written communication skills in English.
• Background from a multinational corporation is an added advantage.
• Solid understanding in finance terms and concepts.
• Adaptability to complex organization and software environment.
• Strong analytical skills and ability to summarise operational details.
• Proactive in problem solving and value delivery.

Responsibilities

• Draft end-to-end process baselines to facilitate workshops with process owners and contributors to define the process scope.
• Understand finance processes across business units and draft harmonized group finance processes.
• Create flowcharts displaying the sequence of finance activities using SAP Signavio.
• Communicate progress to stakeholders and report key points to leadership.
• Continuously iterate process documentation as new information emerges.
• Promote process improvements for quality and efficiency.

Skills

English communication

Analytical skills

Problem solving

Adaptability

Education

Degree in Finance/Accounting

Tools

SAP Signavio

Job description

Senior Analyst, Business Process Management

Req ID: 578341 Posting Start Date: 07/10/2026 Petaling Jaya_MYS CMA CGM Permanent contract Full Time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

About CMA CGM FICOM (Finance Corporate Office Malaysia)

Located at Wisma Consplant 2, Subang Jaya, FICOM is the extended team of the Finance Corporate Division of the CMA CGM Group. It serves as the Finance Expertise Center, delivering non-transactional, value-added functions to support the Group’s transformation and drive financial performance for key stakeholders.

The FICOM team comprises over 180 local talents, all committed to realizing its vision of being an effective Business Partner to stakeholders and a preferred employer for finance professionals.

Brief Description

Reporting to the Assistant Manager of the Business Process Management team, your role will be crucial in defining and sustaining the finance processes of the CMA CGM Group.

Your mission involves drafting Finance Processes documentation in close collaboration with process owners and stakeholders. The goal is to formalize roles and responsibilities using the Business Process Management methodology. Additionally, you will identify process risks and controls, propose recommendations for any process enhancements.

This role requires analytical adaptability to understand finance processes within a global company. The processes span multiple contributors and decentralized organizations and systems.

Key Result Areas

• Ensure timely and effective delivery of all assigned tasks and management spot requests.
• Proactively communicate progress and challenges.
• Summarize complex operational information for decision-making.

Key Accountabilities/ Duties

Drafting Group finance process documentation

• Draft end-to-end process baselines to facilitate workshops with process owners and contributors to define the process scope.
• Understand the respective finance processes within the group (across different business units and multiple tools) and draft harmonized/standardized group finance processes.
• Create flowcharts displaying the sequence of finance activities using SAP Signavio.
• Communicate effectively with process owners and stakeholders, managing their expectations.
• Proactively report progress and key points to the reporting manager, Head of Department, and Head Office Process Governance, including challenges and opportunities.
• Continuously iterate process documentation as new information emerges.

Process improvement

• Continuously promote process improvements for quality and work efficiency.
• Actively participate in departmental process improvement projects.

Ad-hoc business activities

• Perform additional business activities as required

Qualifications

• Degree in Finance/Accounting or equivalent
• Minimum 4 years of proven experience in internal/external audit/finance process drafting
• Good verbal and written communication skills in English
• Background from a multinational corporation is an added advantage
• Solid understanding in finance terms and concepts
• Adaptability to complex organization and software environment
• Strong analytical skills - ability to summarise operational details
• Added value driven - solution oriented and proactive in problem solving

Come along on CMA CGM’s adventure !

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.

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