Senior AI Workflow & Automation Product Manager

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading delivery service provider in Kuala Lumpur is looking for a Senior AI Workflow & Automation Product Manager. You will define and execute the AI platform strategy and collaborate with cross-functional teams to deliver impactful solutions. Candidates should have over 5 years of product management experience, particularly in AI/ML/automation, and a proven ability to ship data-driven products. The role offers a dynamic work environment with numerous benefits including health insurance and learning opportunities.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Qualifications

• 5+ years of experience in Product Management with a focus on AI.
• Expertise in product discovery, prioritization, and value measurement.
• Ability to rapidly ship data-driven and AI-powered products.

Responsibilities

• Define AI platform strategy balancing feasibility and business impact.
• Establish AI governance and prioritize solutions for business functions.
• Collaborate with cross-functional teams to deliver AI solutions.

Skills

Product Management experience

AI/ML/Automation knowledge

Data-driven product shipping

Entrepreneurial mindset

Job description

Senior AI Workflow & Automation Product Manager

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We are seeking for a Senior Product Manager to define and execute our AI-enabled workflow automation strategy from the ground up. In this role, you will identify key workflows to automate by engaging with internal customers and business stakeholders, and then work with cross-functional teams to deliver high-impact solutions.

The ideal candidate is an entrepreneurial, first-principles thinker who lives and breathes AI, thrives on ambiguity, and can bring structured product thinking to a variety of domains to deliver real business value rapidly. Think 0-1 product building mindset vs. building for scale!

As aSenior Product Manager, you will:

• Define the AI platform strategy – balancing feasibility, business impact & adaptability (given the pace of evolution in the space). This will involve identifying opportunistic areas for impact, with a focus on operational efficiency gains, while also exploring new growth avenues by leveraging LLMs and other AI technologies to achieve previously unattainable outcomes.
• Establish AI governance, intake, and prioritization – ensuring we solve real, high-value problems for the business across functions such as Commercial, Quick Commerce, Service Operations, and Logistics.
• Collaborate with data & analytics, business functions & analytics/data engineering to deliver secure, scalable, and compliant AI solutions with speed and agility.
• Define and drive adoption of AI products and automations, making measurable improvements in efficiency and decision-making, and tracking key business metrics.
• Communicate clearly at every level—from C-suite to builders—bringing everyone along on the journey.
• Reporting to the Senior Director of Data & Analytics, this is a demanding, high-impact role for an exceptional AI Product Manager.

What you need to be successful

• Around5+ years of Product Management experience (preferably in AI/ML/automation), with a passion for building 0–1 solutions.
• Structured PM toolkit: expert in product discovery, prioritization, feasibility, and value measurement, with a strong focus on delivering measurable business impact.
• Demonstrated ability to ship data-driven and AI-powered products into production rapidly and iteratively, ideally in a cross-functional or platform environment.
• Proactive, entrepreneurial mindset with high standards, strong judgment, and the grit to solve hard problems with speed and agility.
• (Bonus) You can showcase AI-enabled products you have built (i.e vibe coded solutions).

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

In July 2024, Delivery Hero SEmergedthree of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia into oneorganization, to better unlock synergies and accelerate growth.

A new unified Data & Analytics team is a part of this transformation, with the mandate to elevate talent density, standardize methods and tools and elevate the decision-making culture in our business.

What's in it for you

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

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