Senior AI Transformation Analyst

SEEK; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior AI Transformation Analyst, where you'll drive strategic AI adoption and enhance operational excellence. Collaborate with diverse teams to educate on AI capabilities, manage complex projects, and optimize processes. This role offers the chance to work in a dynamic environment, focusing on innovative solutions that benefit millions. Enjoy a culture that values diversity and inclusion, while contributing to impactful projects that shape the future of work. If you're passionate about AI and eager to make a difference, this opportunity is perfect for you.

Benefits

Flexible Working

Work from Anywhere for 4 Weeks

Casual Dress Code

Qualifications

• 5+ years of experience in AI transformation or business analysis.
• Strong understanding of AI concepts and their business impact.

Responsibilities

• Lead development of AI strategies aligned with business objectives.
• Analyze workflows to identify AI enhancement opportunities.
• Oversee project deliverables and build stakeholder relationships.

Skills

Business Process Analysis

Project Coordination

Change Management

Commercial Acumen

Critical Thinking

Problem-Solving

Analytics

AI Concepts

Education

Bachelor's Degree in a Related Field

Tools

Salesforce

Workday

Marketing Automation Tools

Conversational AI Technologies

Job description

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

We’re looking for people who thrive in dynamic teams, appreciate progressive industries, and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Job Description

The Team

AI for SEEK team is part of the broader SEEK AI Group which includes over 200 AI professionals delivering AI services for our core products under the Group Executive, AI. The AI for SEEK team is responsible for driving operational excellence and continuous improvement within SEEK by identifying, testing, developing / adopting innovative AI solutions that improve productivity and operational efficiency.
This role reports to the Head of AI Transformation.

About the role

As the Senior AI Transformation Analyst, you will play a key role in SEEK's strategic AI adoption journey, driving enterprise-wide transformation that enhances operational excellence and market competitiveness.. You will work closely with teams and leaders across SEEK to educate the business on AI capabilities and risks, identify and prioritise opportunities, run experiments, procure and implement AI tools, and track and report on benefits.

This dynamic and ambiguous space demands critical thinking and a flexible mindset, combining knowledge of AI capabilities with SEEK’s operational and marketplace goals and strong commercial and problem solving skills.

Responsibilities

• Strategic AI Transformation: Strategic AI Transformation: Lead development of long-term AI strategies aligned with SEEK's business objectives. Independently manage complex, high-value transformation projects from conception through implementation, including budget oversight and investment planning.
• Business Process Optimisation: Analyze workflows to identify AI enhancement opportunities and handle ambiguous, enterprise-wide challenges requiring cross-functional collaboration. Partner with senior stakeholders to optimize processes and translate business needs into technical requirements.
• Project & Change Management: Oversee project deliverables while building stakeholder relationships to secure adoption buy-in. Conduct impact assessments and develop implementation plans that address potential challenges and ensure projects meet timelines and objectives.
• User Education: Collaborate with L&D, RAI, workplace experience and functional teams to design and deliver training programs to educate users on new processes, AI tools and technologies. Provide ongoing support and resources to ensure successful adoption.
• Performance Monitoring and Optimization: Monitor the performance of AI solutions, capture feedback and identify opportunities for optimization. Collect and analyze data to measure the qualitative and quantitative benefits of AI initiatives, and make data-driven recommendations for improvements.
• Innovation and Continuous Improvement: Stay up-to-date with the latest trends and advancements in AI and digital transformation. Propose innovative solutions and continuous improvement initiatives to enhance business processes and drive commercial growth.
• AI Community Development: Establish a community of practice to drive better AI adoption across SEEK including building a library of prompts and chatbots, identification of opportunities and building a core team of AI expertise to drive everyday innovation on the ground.

Qualifications

Skills and experience

• Demonstrated expertise in business process analysis, project coordination, and change management.
• Strong commercial acumen with a solid understanding of AI concepts, capable of translating qualitative and quantitative metrics into business benefits/ROI.
• Strong aptitude for learning and a keen interest in emerging AI concepts and current industry trends.
• Excellent critical thinking, problem-solving, research, and analytics skills.
• Experience with Salesforce, Workday, marketing automation, and conversational AI technologies is highly preferred.

Other Qualifications, Skills and Experience

The following experience is preferred, but not essential:

• 5+ years of experience in AI transformation, business analysis, or related fields
• Demonstrated success in delivering multiple complex initiatives with measurable business impact
• Proven ability to independently manage high-value transformation projects from ideation through execution

Additional Information

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.