Senior Account Manager_Advance Solution

Tec D Malaysia; Petaling Jaya; Presencial; MYR 60 000 - 120 000; Tempo integral

Resumo da oferta

Tec D Malaysia is seeking an experienced Accounts Manager to manage the full sales cycle with partner communities and maximize revenue, margin, and partner satisfaction. You will develop deep partner relationships, understand AS product offerings, and drive opportunities while coordinating with internal teams to ensure a seamless buying experience.

You will maintain CRM, forecast pipeline, and support order logging, with emphasis on closing opportunities and renewals.

Qualificações

• Minimum 4 to 6 years of experience selling IT AS solutions in the channel.
• Tertiary IT degree or Diploma preferable.
• Demonstrated relationship-building and communication skills.
• Self-managed, mature, capable of interacting with all organizational levels.
• Strong business acumen and presentation abilities.
• Ability to leverage internal relationships and sell value.
• Proven opportunity closing and technical competency.

Responsabilidades

• Build and execute a call plan with the partner community.
• Develop understanding of the AS product range and present an informed overview.
• Upsell and cross-sell to maximize margin.
• Understand strengths/weaknesses of AS products from a technical angle.
• Coordinate with other divisions to ensure smooth customer transactions.
• Keep CRM up to date for management visibility.
• Follow up quotations and pipelines to closure.
• Capture data to sell and renew maintenance.
• Target weekly visits to partners and prospects.
• Identify services opportunities with Technical Services and sales.
• Ensure quotations are built using the company tool.
• Provide Sales Support with information to build winning solutions.
• Maintain sales certifications when required.
• Resolve partner issues promptly; escalate when necessary.
• Alert partners of upcoming renewals; forecast with CRM.
• Forecast monthly with Sales Manager and log orders timely.

Conhecimentos

Relationship Building

Communication

Self management

Maturity

Business Acumen

Presentation Skills

Value Selling

Closing Skills

Technical Aptitude

Formação académica

Tertiary IT degree or Diploma

Descrição da oferta de emprego

Job Purpose

The Advance Solution(AS) Accounts Manager is the main interface between the Company and our partner community. The AS Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Job Purpose

The Advance Solution(AS) Accounts Manager is the main interface between the Company and our partner community. The AS Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities

• With assistance from the Sales Manager and Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the AS product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the AS product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company's partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your AS business.
• Ensure all quotations and pipelines are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Make target of weekly visitation to business partners and prospects as per visit plan.
• Identify the Company's services opportunities in conjunction with the Company's Technical Services and sales team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the 'winning' solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills And Experience

• Minimum 4 to 6 years of experience selling IT AS solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity - able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the 'value add'
• Opportunity Closing Skills
• Technically competent

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.