Senior Account Manager_Advance Solution

Tec D Malaysia; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Tec D Malaysia is seeking an experienced Accounts Manager to lead the complete sales cycle with partner communities, maximize revenue, margin and partner satisfaction, and build deep relationships with key contacts.

You will use CRM, coordinate with Sales Manager, Channels Director, and Technical Services to qualify opportunities, present the product range, and close deals while ensuring renewals and maintenance sales.

Qualifications

• Minimum 4–6 years of experience selling IT AS solutions in the channel.
• Tertiary IT degree or Diploma preferable.
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity - able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the 'value add'
• Opportunity Closing Skills
• Technically competent

Responsibilities

• Build and execute a call plan with Sales Manager to maximise partner revenue.
• Develop understanding of the AS product range and present an informed overview.
• Up and cross-sell opportunities for maximum margin.
• Understand strengths/weaknesses of AS products from a technical perspective.
• Liaise with other divisions to ensure efficient customer transactions.
• Keep CRM up to date for accurate management view.
• Follow up quotations and pipelines through to closure.
• Capture data to sell and renew maintenance.
• Target weekly visits to business partners and prospects.
• Identify service opportunities with Technical Services and sales team.
• Ensure quotations are built using the company tool.
• Provide Sales Support with information to build winning solutions.
• Achieve and maintain sales certification when required.
• Resolve partner issues promptly and consult management when needed.
• Alert partners of upcoming renewals.
• Proactively use CRM to drive engagements and forecasting.
• Forecast business monthly with Sales Manager.
• Work with Sales Support to log orders timely.

Skills

Relationship Building

Communication

Self management

Maturity

Business Acumen

Presentation Skills

Closing Skills

Technical Competence

Channel Sales

Education

Tertiary IT degree or Diploma

Job description

Job Purpose

The Advance Solution(AS) Accounts Manager is the main interface between the Company and our partner community. The AS Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities

• With assistance from the Sales Manager and Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the AS product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the AS product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company's partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your AS business.
• Ensure all quotations and pipelines are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Make target of weekly visitation to business partners and prospects as per visit plan.
• Identify the Company's services opportunities in conjunction with the Company's Technical Services and sales team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the 'winning' solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills And Experience

• Minimum 4 to 6 years of experience selling IT AS solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity - able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the 'value add'
• Opportunity Closing Skills
• Technically competent

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.