Senior Account Manager_Advance Solution

TD SYNNEX; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth

Well-Being Programs

DEI Initiatives

Global Network

Community Involvement

Job summary

TD SYNNEX – Advance Solutions is seeking an Accounts Manager in Malaysia to lead the complete sales cycle for partner communities, driving revenue, margin, and partner satisfaction. You will develop deep relationships with key contacts, present the AS product range, and coordinate with internal teams to close opportunities and renew maintenance.

The role emphasizes pipeline management, CRM discipline, and cross-functional collaboration with Sales and Technical Services to maximize value for

Qualifications

• Minimum 4–6 years of channel IT solutions sales experience.
• Tertiary IT degree or diploma preferred.
• Strong relationship-building and communication skills are essential.

Responsibilities

• With guidance from Sales Manager and Channels Director, build and execute a partner call plan.
• Develop understanding of the AS product range and present it effectively.
• Upsell and cross-sell to maximize margin and differentiation.
• Understand product strengths/weaknesses from a technical perspective.
• Coordinate with other divisions to ensure smooth customer transactions.
• Keep CRM up to date to provide accurate sales forecasting.
• Follow up on quotations and pipelines to close deals.
• Capture and maintain data to sell and renew maintenance.
• Meet weekly visit targets with business partners and prospects.
• Identify services opportunities with Technical Services and sales teams.
• Ensure quotations are created using the company quotation tool.
• Provide Sales Support with information to build winning solutions.
• Achieve and maintain sales certification for relevant product groups when required.
• Resolve partner issues promptly and escalate when necessary.
• Alert partners of upcoming renewals.
• Utilize CRM proactively to drive engagement and forecasting.
• Forecast business monthly with Sales Manager.
• Collaborate with Sales Support to log orders timely.

Skills

Relationship Building

Communication Skills

Self Management

Maturity

Business Acumen

Presentation Skills

Closing Skills

Technical Aptitude

Education

Tertiary IT degree or Diploma preferable

Job description

Job Purpose:

The Advance Solution(AS) Accounts Manager is the main interface between the Company and our partner community. The AS Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Sales Manager and Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the AS product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the AS product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your AS business.
• Ensure all quotations and pipelines are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Make target of weekly visitation to business partners and prospects as per visit plan.
• Identify the Company’s services opportunities in conjunction with the Company’s Technical Services and sales team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT AS solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity – able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the ‘value add’
• Opportunity Closing Skills
• Technically competent

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.