Senior Account Management Executive (Livestream Commerce)

AnyMind Pte. Ltd.; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading company in AI-powered livestream commerce is seeking a Senior Account Management Executive. This role involves liaising with clients, managing project timelines, and ensuring campaign success through data-driven insights. Ideal candidates will have a relevant degree and experience in account or project management, with strong communication skills. Join a dynamic team and enjoy growth opportunities in a fast-scaling environment.

Benefits

Performance Review (twice a year)

Yearly Performance Bonus

Annual MVP Awards

Innovative Environment

Growth Opportunities

Qualifications

• 1-2 years of account management or project management experience.
• Familiarity with livestream platforms and performance metrics.

Responsibilities

• Act as day-to-day contact for clients, managing expectations.
• Prepare weekly/monthly performance reports and identify optimization opportunities.
• Review all pre-live scripts for accuracy and brand compliance.

Skills

Stakeholder Management

Communication

Analytical Mindset

Education

Bachelor’s degree in Business

Bachelor’s degree in Marketing

Bachelor’s degree in Communications

Tools

Excel

Google Sheets

Project Management Tools

Job description

Senior Account Management Executive (Livestream Commerce)

This Senior Account Management Executive will serve as the primary liaison between our internal execution teams and client stakeholders to ensure seamless campaign delivery across AI-driven livestream projects. This role is critical to maintaining project momentum, meeting deadlines, and driving continuous performance improvements through data-driven insights and clear communication.

What You'll Do

Client Relationship

• Act as day-to-day contact for clients, managing expectations and project scope
• Conduct regular status calls and align on deliverables, timelines, and KPIs

Project Coordination

• Translate client briefs into clear execution plans for execution team
• Create and maintain detailed project timelines, ensuring no milestones are missed
• Collaborate with Arche execution team, regional execution manager and product team to communicate requirements
• Escalate blockers and resource needs promptly to leadership

Reporting & Insights

• Prepare weekly/monthly performance reports (GMV, engagement, conversion metrics)
• Identify optimization opportunities and brief execution teams with actionable recommendations

Scope & Change Control

• Monitor scope creep; document and approve changes in deliverables or timelines
• Update client and internal stakeholders on any scope adjustments

Quality Assurance

• Review all pre-live scripts, visuals, and promo bundles for accuracy and brand compliance
• Post-live debriefs to capture lessons learned and best practices

Who You Are

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 1-2 years of account management or project management experience in digital media, e-commerce, or livestreaming
• Familiarity with livestream platforms and basic understanding of performance metrics (GMV, CTR, conversion rate)
• Exceptional stakeholder-management skills; able to juggle multiple client requests without missing deadlines
• Strong written and verbal communication in Englis
• Highly organised with advanced proficiency in Excel/Google Sheets and project-management tools
• Analytical mindset: comfortable interpreting data and creating concise, actionable reports

Why You'll Love It

• Innovative Environment: Be at the forefront of AI-powered livestream commerce
• Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business
• Performance Review (twice a year)
• Yearly Performance Bonus
• Annual MVP Awards
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market